Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Natasha Tuttle

Natasha Tuttle

PA

Summary

With over 15 years of customer service experience, I am excited to utilize my skills and make a meaningful contribution to company success. My strong work ethic and commitment to continuous learning have consistently allowed me to take on new tasks and gain valuable skills that have a significant impact. I thoroughly enjoy embracing challenges and actively pursuing growth and advancement in the workplace.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work History

Sales Associate

Bisbee Lumber
Hancock, NY
07.2020 - Current
  • Manage efficient cash register operations, including scanning items, processing payments and returns, issuing receipts and reconciling cash drawer at start and end of each shift.
  • Answer customer questions about products and services, help locate merchandise and promote key items.
  • Listen to customer needs and desires to identify and recommend optimal products.
  • Open and shelve new products in visually appealing and organized displays for optimal sales promotions.
  • Assist and provide backup at key times for inventory control and ordering positions.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.

Majority Inspector of Elections

Wayne County Pennsylvania
11.2008 - Current
  • Attend election day procedure meetings Saturday prior to Election Day.
  • Perform secure opening procedures including paperwork, set up of check in area, and establishing private areas for individuals to vote once checked in.
  • Remain neutral and answer voter questions as needed.
  • Perform secure closure procedures including counting ballots and organizing paperwork for return to courthouse.
  • Transport ballots in secured lock box and supplies to county courthouse at close of elections.

Independent Beauty Consultant

Mary Kay
09.2017 - 05.2020
  • Built loyal clientele through providing exceptional customer service, follow-up contacts and maintaining client relationships.
  • Provided one on one facial and makeover consultations to identify client needs and recommended products based on preferences and requirements.
  • Attended training sessions to increase knowledge of products available for sale to better educate clients.
  • Processed product purchases and payments, packaging, inventory and business management and varying customer requests simultaneously.

Warranty Repair Specialist

EZRED Company
07.2017 - 07.2020
  • Inspected returned products for warranty claim consideration, to be repaired, replaced or void per company policy.
  • Processed warranty claims through Sage BusinessWorks system and maintain original copies.
  • Processed warranty claim shipments via FedEx, UPS and US Postal Service software to achieve closure of claims within 7 to 10 business days.
  • Fielded inquires via telephone or email from customers to understand needs, resolve issues and provide exceptional customer service.
  • Ordered all office supplies; organized and maintained stock in supply closet as well as maintained and updated company product price sheet.

Human Resource Coordinator

EZRED Company
10.2015 - 07.2017
  • Maintained and updated employee files and aided in employee support.
  • Coordinated with brokers and financial advisers regarding employee benefits as well as facilitated and attended required and voluntary employee trainings.
  • Prepared weekly payroll for processing through PayChex payroll system and managed employee time tracking spreadsheets.
  • Managed planning company special events.

Customer Service Representative

EZRED Company
01.2014 - 07.2020
  • Answered calls and fielded customer questions regarding available products, sales, current prices and upcoming company changes.
  • Processed customer orders received via telephone, email and preferred order processing websites in Sage BusinessWorks system.
  • Consulted with outside suppliers and internal management as needed to resolve discrepancies and create effective solutions.
  • Assisted Office Manager with accounting duties such as invoicing, reporting and filing.

Assembler

EZRED Company
01.2012 - 01.2014
  • Utilized variety of tools and machinery to make or repair products and parts for distribution and reported defective material.
  • Interpreted detailed verbal and written assembly instructions in order to complete specific tasks.
  • Verified product part numbers and placed completed assembled parts in appropriate shipping containers.
  • Observed all safety policies and procedures.

Education

Career Certification - Event Planning

Penn Foster Career School
Scranton, PA
08.2012 - 08.2013

High School Diploma -

Hancock Central School
Hancock, NY
09.2004 - 06.2008

Skills

Attentive Client Engagement

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"Leave the world better than how you found it"

Timeline

Sales Associate

Bisbee Lumber
07.2020 - Current

Independent Beauty Consultant

Mary Kay
09.2017 - 05.2020

Warranty Repair Specialist

EZRED Company
07.2017 - 07.2020

Human Resource Coordinator

EZRED Company
10.2015 - 07.2017

Customer Service Representative

EZRED Company
01.2014 - 07.2020

Career Certification - Event Planning

Penn Foster Career School
08.2012 - 08.2013

Assembler

EZRED Company
01.2012 - 01.2014

Majority Inspector of Elections

Wayne County Pennsylvania
11.2008 - Current

High School Diploma -

Hancock Central School
09.2004 - 06.2008

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Natasha Tuttle