Natasha Uribe
Yuma,AZ
Summary
Proven Sales Agent at Advance Call Technology, adept in client relations and technical support, significantly enhanced customer satisfaction and expanded the client base through strategic sales presentations and resilient customer service. Mastered networking and sales training to surpass sales goals, showcasing a strong track record of results and client satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Agent
Advance Call Technology
10.2008 - 12.2013
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Restaurant Waiter
Las Palapas Restaurant
04.2005 - 08.2006
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Sales Associate/ Cashier
Big Lots
02.2003 - 05.2003
Education
High School Diploma - General Studies
Charter High School
Yuma, AZ05.2001
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Call Control
- Resilience Under Pressure
- Sales Presentations
- Networking
Accomplishments
Top seller, people skills, I know how to communicate properly.
Timeline
Sales Agent
Advance Call Technology
10.2008 - 12.2013
Restaurant Waiter
Las Palapas Restaurant
04.2005 - 08.2006
Sales Associate/ Cashier
Big Lots
02.2003 - 05.2003
High School Diploma - General Studies
Charter High School
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