NATASHA VAILLANCOURT
Mechanicsville,MD
Summary
Experienced administrative professional with a strong drive and resourcefulness, offering over 15 years of expertise in supporting high-achieving executives. Provides precise and well-organized assistance to meet professional needs effectively. Demonstrates exceptional ability to handle high-volume workloads in fast-paced and dynamic environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant to the Director
Calvert County Public Schools
09.2020 - Current
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Enters assessments into Unify with accuracy and ensures timely distribution of assessments to schools.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Receives visitors, gives information, and answers questions requiring knowledge of Board of Education rules, regulations, and procedures.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments to optimize time.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Executed billing tasks and recorded information in company databases.
- Maintained detailed records of customer payments and billing adjustments.
- Entered and maintained billing information in company internal databases for accessibility.
Executive Administrative Coordinator / Human Resource Specialist
The Housing Authority of St. Mary's County
03.2019 - 09.2020
- Tracked monthly reports and presenting the status of all existing programs;
- Maryland State Community Legacy Grant Coordinator, included grant writing and financial assistance;
- Planned and prioritized workflow to ensure efficient operation of the Executive Director;
- Maintained accurate and complete employee records and files;
- Reviewed routinely the status of each Authority activity/grant/program with each Division Director;
- Coordinated public relations and maintained the web page;
- Kept abreast of national, state and local activities impacting housing & community development which may impact St
- Coordinated strategic plan(s)/planning, housing & community development plans and operations;
- Provided Housing Authority Commissioners agenda and meeting minutes, linked to web page as necessary;
- Participated in the hiring process by scoring job applications, convening interview panels, and representing the Human Resources Department on review/interview panels;
- Conducted pre-employment and orientation for new employees;
- Served as the informational contact for the office and responded to a wide variety of HR related questions.
Billing Coordinator
HMSA
05.2015 - 06.2016
- Answered billing questions
- Manage our outreach program to advise of late payments and possible cancellations
- Processed new applications during our open enrollment cycle
- Provided information to customers concerning their medical coverage
- Assisted in the process of over 200 current HMSA members, corrections of medical coverage
Office Administrator
Air Service Hawaii
09.2014 - 02.2015
- Greeted customers entering the building to ascertain what each customer wanted or needed and Politely assisted customers in person and via telephone
- Scanned documentation and entered into the database
- Produced monthly reports using advanced Excel spreadsheet functions
- Compiled quarterly budget reports, financial spreadsheets and organizational charts to improve office organization
- Assisted with receptionist and office duties
Education
Bachelor's - Business Administration with Human Resource
Southern New Hampshire University
Manchester, NH03.2020
Associate - General Science
Saint Johns River State
Orange Park, FL07.2012
High School Diploma - undefined
Miami Killian Senior High
Kendall, FL01.2005
Skills
- Administration
- Microsoft Office
- Administrative support specialist
- Microsoft Excel
- Research & Development
- Office Management
- Microsoft Access
- Meeting facilitation
Military Service
Executive Administrative Assistant / Yeoman
US Navy, E3 September 2005 - December 2008
- Responsible for the security of military records;
- Processed military and civilian ID cards;
- Maintained monthly administrative data reports with zero discrepancies;
- Tracked and controlled all personnel records and payroll;
- Developed and updated an administrative system to make office work more efficient;
Timeline
Administrative Assistant to the Director
Calvert County Public Schools
09.2020 - Current
Executive Administrative Coordinator / Human Resource Specialist
The Housing Authority of St. Mary's County
03.2019 - 09.2020
Billing Coordinator
HMSA
05.2015 - 06.2016
Office Administrator
Air Service Hawaii
09.2014 - 02.2015
Associate - General Science
Saint Johns River State
High School Diploma - undefined
Miami Killian Senior High
Bachelor's - Business Administration with Human Resource
Southern New Hampshire University
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