Self-starter who meets project deadlines and requirements while performing multiple tasks within fast- paced environments. Respond rapidly and appropriately to changing circumstances; evaluate problems, make astute decisions to effect positive change, and refocus on new priorities.
Overview
8
8
years of professional experience
Work History
Teacher's Assistant
Harlem Children Zone
01.2021 - 03.2022
Supported classroom maintenance and upkeep, organizing books, and materials.
Supported classroom activities, tutoring, and reviewing work.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Maintained safety and security by overseeing students in recess environments.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Completed daily reports on attendance and disciplinary performance.
Mentored and tutored individual students needing additional help.
Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Administrative Assistant
Edwin Gould for Children and Families Services
01.2014 - 05.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Per Diem Youth Speaker
Administration for Children's Services
08.2014 - 08.2014
Planned or direct development or communication of informational programs to maintain favorable public or stockholder perceptions of an organization's accomplishments or agenda
Established or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups
Coached client representatives in effective communication with the public or with employees
Conferred with production or support personnel to produce or coordinate production of advertisements or promotions
Conferred with other managers to identify trends or key group interests or concerns or to provide advice on business decisions
Arranged public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill
Parent Leadership Curriculum Trainee
The Child Welfare Organization Project
06.2014 - 08.2014
Orient parents to their rights and responsibilities within the child welfare system
Engage in policy analysis and systematic change through organizing
Empowered parents to lead other parents and educators in efforts to raise student achievement
Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures
Helped coach parents to overcome feelings about lacking relevant skills to help with their children's education
Aided parents in understanding how techniques use in schools to teach their children could be applied at home
Administrative Volunteer Work
The Child Welfare Organization Project
06.2014 - 08.2014
Used computers for various applications, such as database management or word processing
Answered telephones and gave information to callers, take messages, or transfer calls to appropriate individuals
Operated office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
Greeted visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Maintained scheduling and event calendars
Scheduled and confirm appointments for clients, customers, or supervisors
Duplication of correspondence or other printed material
Education
Parent Leadership Curriculum -
Child Welfare Organization Project
New York, NY
08.2014
Visit Host Training and Certification -
Administration for Children's Services
New York, NY
06.2014
Credits earned in Business Administration -
Borough of Manhattan Community College
New York, NY
09.2007
General Equivalency Diploma -
Children’s Aid Society
New York, NY
08.2004
Skills
Public speaking
Audience engagement
Event moderation
Keynote delivery
Storytelling techniques
Time management
Problem solving
Professional Overview - Highlights
Highly self-motivated and enthusiastic.
Excellent communications skills both oral and written.
Ability to effectively interface with peers as well as executive level management.
Excellent organizational skills, able to set priorities, and responsive to customer requests.
Demonstrates business knowledge, perspective and ethical behavior.
Type 35 wpm, Proficient Microsoft Suites.
Applied experienced in Social Networking platforms.
Senior Manager, Business Development and Partnerships at The Clios (Clio Awards)Senior Manager, Business Development and Partnerships at The Clios (Clio Awards)