Natasha Wadsworth
Springfield
Summary
Outgoing with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
19
19
years of professional experience
Work History
Office Manager
Springfield Assisted Living
11.2023 - Current
- Streamlined office operations by implementing efficient scheduling and resource allocation systems.
- Managed vendor relationships, negotiating contracts to enhance service delivery and reduce costs.
- Developed and maintained comprehensive filing systems to ensure easy access to information and records.
- Coordinated staff training programs to improve team performance and foster professional development.
- Invoicing
- Resident Payments
- Medicaid Eligibility
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Receptionist
- Human resources
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Monitored front areas so that questions could be promptly addressed.
- Completed bi-weekly payroll for 55 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Data Processing Coordinator
Central State University, Office Of Admissions
02.2023 - Current
- Updated student information on a daily basis
- Processes high school transcripts and college transcripts
- Process student applications (Traditional, International, College Credit Plus)
- Oversee Processing Staff
- Email Admissions Correspondence
- Work closely with campus staff on various Admissions related inquiries
- Provide efficient customer service to students, parents and high school counselors
- Data Clean Up
- Reporting for the CRM and Argos for all funnels for traditional students
- Assist IT Department with student error
- SIA testing and Field Mapping
- Assist with employee interview process
- Assisted with SOAR
Transcript Evaluator (remote)
Central State University, Office of the Registrar
09.2021 - 02.2023
- Enter transferable courses onto BANNER from student’s prior institutions
- Assist Academic Advisors with student course updates and credit appeals
Data Control Technician
Central State University, Office of Admissions
03.2007 - 09.2021
- Updated student information on a daily basis
- Processed all high school transcripts and college transcripts
- Processed student applications (Traditional, International, College Credit Plus)
- Processed TOEFL test results
- Mail out Admissions Correspondence and Admissions Packets
- Coordinate New Student Orientation, College Preview Day
- Provide efficient customer service to students, parents and high school counselors
Education
High School -
Springfield South High School
Springfield, OH01.1996
Program of Study - Business Office Specialist
Springfield-Clark JVS (CTC)
Springfield, OH01.1996
Skills
- Microsoft Office Skills
- Remote work since 2020
- Physician Billing
- Business Correspondence
- Insurance Processing
- Filing and Data Archiving
- Patient Charting
- Health Insurance Processing
- Medical Billing
- Patient Scheduling
- Xerox/Fax
- Cashier
- BANNER
- CRM
- Argos
- Data Entry (Numeric & Alpha/Numeric)
- Customer Service
- Microsoft 365
- Microsoft Office 2019 (Word, Excel, Outlook, Power Point, Access)
- Filing
- Document Management
- ZeeMee
- Eventbrite
- National Student Clearinghouse
- Customer relations
- Payroll processing
- Relationship building
- Mail handling
- Staff management
- Human resources
- Staff hiring
- Documentation and control
- Financial reporting
- Expense reporting
- Documentation expertise
- Vendor engagement
- Excel Force
- ECP
- Employee Insurance
- Attention to detail
- Phone and email etiquette
Timeline
Office Manager
Springfield Assisted Living
11.2023 - Current
Data Processing Coordinator
Central State University, Office Of Admissions
02.2023 - Current
Transcript Evaluator (remote)
Central State University, Office of the Registrar
09.2021 - 02.2023
Data Control Technician
Central State University, Office of Admissions
03.2007 - 09.2021
Program of Study - Business Office Specialist
Springfield-Clark JVS (CTC)
High School -
Springfield South High School
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