Natasha Walker
Buford,MI
Summary
Proven professional with a robust office administration and educational support background, notably with the Madison County Board of Education. Excelled in enhancing organizational efficiency and fostering educational advancements through adept scheduling, data entry, and interpersonal communication. Demonstrates exceptional adaptability and a commitment to confidentiality, significantly improving workplace productivity and educational outcomes.
Overview
28
28
years of professional experience
Work History
Secretary
Madison County Board Of Education
08.2019 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Created and updated records and files to maintain document compliance.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Screened visitors and issued badges to maintain safety and security.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Sign Language Instructor
University Of Georgia
06.2020 - Current
- Enabled faster mastery of complex concepts by breaking down challenging topics into simpler components during lesson delivery.
- Facilitated peer-to-peer learning opportunities through group projects and collaborative activities, fostering teamwork skills among students.
- Conducted regular assessments to track student progress, enabling timely interventions for struggling students.
- Organized extracurricular activities to promote social interaction and team-building among students, enhancing their communication skills.
- Developed comprehensive curriculum plans, resulting in improved learning outcomes and overall performance.
- Empowered students through the provision of constructive feedback, coaching them to improve their sign language proficiency.
- Continuously updated knowledge on sign language trends and developments, maintaining cutting-edge instructional content.
- Enhanced student understanding by incorporating real-life scenarios and practical examples in lessons.
- Utilized multimedia resources to supplement traditional teaching methods, enriching the overall learning experience for students.
- Immersed students in unfamiliar cultures by devising hands-on activities.
Church Administrator
Rhema Christian Fellowship
07.2024 - Current
- Created a comprehensive database for tracking member involvement in various ministries, allowing for better planning and coordination of events and initiatives.
- Assisted in developing marketing materials like brochures and flyers helping promote various church programs effectively.
- Established a welcoming environment for new members, fostering a sense of belonging within the church community.
- Collaborated with pastoral staff on strategic planning initiatives, supporting the growth and development of the congregation''s mission.
- Handled confidential matters discreetly while maintaining open lines of communication with church leadership.
- Provided administrative support to pastoral staff, contributing to their ability to focus on spiritual care within the congregation.
- Served as a liaison between various ministries, promoting effective communication and collaboration among teams.
- Oversaw facility maintenance projects, ensuring a clean and inviting space for worship and fellowship activities.
- Handled church correspondence, member database and building scheduling.
- Directed administrative and secretarial support for pastors, program directors and volunteers at church.
Paraprofessional
Madison County Board Of Education
02.2016 - 08.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
Private Nanny
Speir And Lang Families
05.2010 - 02.2016
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Implemented daily routines for optimal child development and created a structured environment.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
Educational Interpreter
Clarke County Board Of Education
08.1996 - 05.2006
- Mentored deaf or hard-of-hearing students in developing self-advocacy skills, promoting independence and confidence in educational settings.
- Implemented creative teaching strategies that catered specifically to the learning styles of deaf or hard-of-hearing students, resulting in increased engagement and understanding.
- Supported the integration of assistive technology devices within the classroom setting, enabling equal access to learning materials for all students.
- Advocated for student language needs to achieve success with classroom objectives.
- Supported classroom teachers in creating a culturally sensitive and linguistically appropriate learning environment for deaf or hard-of-hearing students.
- Educated fellow students and teachers on protocols and strategies of effective communication skills with hearing-impaired students.
- Utilized team interpreting strategies when needed, collaborating effectively with other interpreters to provide seamless service delivery.
- Provided interpreting and support services to hearing-impaired student assimilating content to achieve success in classroom.
- Coordinated with other educational interpreters to ensure continuous service delivery during absences or scheduling conflicts.
- Adapted interpreting styles as needed to accommodate various age groups, subject matter, and language preferences of individual students.
- Worked closely with special education teams to monitor student progress toward IEP goals and make necessary adjustments to support services.
- Participated in regular professional development opportunities to stay current on best practices in educational interpreting and content knowledge.
- Attended workshops to enhance translation and support service skills to target up to date techniques and advancements.
- Maintained strict adherence to confidentiality standards while working with sensitive student information.
- Modeled use of American Sign Language, Pidgin Sign English, or Manually Coded English while providing translation services.
- Served as a knowledgeable resource on deaf culture and ASL for both students and staff, contributing to an inclusive learning environment.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Collaborated with other interpreters to cross-check accuracy of interpretations.
Education
BBA - Business Management
Strayer University
Washington, DC06.2024
Office Specialist - Business Administration
Kerr Business College
Augusta, GA10.1994
High School Diploma -
Clarke Central High School
Athens, GA06.1991
Skills
- Organizational Leadership
- Office Administration
- Scheduling and calendar management
- Facility Management
- Human Resources
- Guest Services
- Phone Etiquette
- Scheduling appointments
- Document Preparation
- Calendar Management
- Reports Generation
- Meeting planning
- Business Correspondence
- Teamwork and Collaboration
- Time Management
- Reliability
- Excellent Communication
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Microsoft Office
- Task Prioritization
- Data Entry
- Self Motivation
- Interpersonal Skills
- Records and Database Management
- Professionalism
- Keyboarding skills
- File Management
- Confidentiality understanding
- Complex Problem-Solving
- Multi-Line Phone Systems
- File systems management
- Spreadsheet Management
- Mail distribution
- Database Administration
- Record preparation
- HIPAA guideline compliance
- Inter-office communications
- Minute Taking
- Fast Learner
- Recordkeeping
- Excel spreadsheets
Timeline
Church Administrator
Rhema Christian Fellowship
07.2024 - Current
Sign Language Instructor
University Of Georgia
06.2020 - Current
Secretary
Madison County Board Of Education
08.2019 - Current
Paraprofessional
Madison County Board Of Education
02.2016 - 08.2019
Private Nanny
Speir And Lang Families
05.2010 - 02.2016
Educational Interpreter
Clarke County Board Of Education
08.1996 - 05.2006
BBA - Business Management
Strayer University
Office Specialist - Business Administration
Kerr Business College
High School Diploma -
Clarke Central High School