Natasha Wallace
Lehigh Acres,FL
Summary
Motivated young professional familiar with food and retail service operations,experience answering calls, scheduling appointments and directing guests.Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs. Careful with money and orders to avoid errors. Ready for a challenging and rewarding job to gain more experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Busser & Server
Olive Garden
Fort Myers, FL
01.2023 - 11.2023
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stocked service stations with ice, napkins and straws.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Bussed and reset tables in an orderly fashion.
- Greeted customers and answered questions about menu items.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Followed safety and sanitation guidelines in accordance with local health regulations.
Receptionist &Accounting Assistant
CL Quality granite and marble
Fort Myers, FL
09.2023 - 10.2023
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Updated and recorded customer or client information to maintain accounts.
- Scheduled and confirmed appointments and meetings for management team.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Processed payments and updated accounts to reflect balance changes.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled appointments for clients, customers, and other visitors.
Personal Shopper
Walmart
Lehigh Acres, FL
06.2023 - 08.2023
- Scanned items when pulling from shelves to update system stock information.
- Followed application instructions closely and reviewed deliveries to minimize errors.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders for customers within local area.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Sales Associate
Rue 21
Fort Myers, FL
03.2022 - 04.2023
- Attended weekly team meetings to review performance goals and objectives.
- Recommended, selected and located merchandise based on customer desires.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted customers with product selection, sizing and styling.
Cashier
Burlington
Fort Myers, FL
06.2022 - 09.2022
- Maintained work area and kept cash drawer organized.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
Education
High School Diploma -
East Lee County High School
Lehigh Acres, FL05-2033
Skills
- Outgoing Personality
- Product Recommendations
- Merchandising Knowledge
- Floor Cleaning
- Cleaning and Sanitizing
- Turning Tables
- Table Coordination
- Wait Staff Support
- Food Running
- Table Setting
- Guest Engagement
- Guest Seating
- File Management
- Administrative Support
- Clerical Support
- Bookkeeping
- Customer Service
- Invoicing and Billing
- Invoice Verification
- Data Processing
- Attention to Detail
- Prioritizing Orders
- Verifying Order Accuracy
Certification
- State of Florida 911 Public Safety Communicator - 5/8/23 to 2/01/25
References
Ryan Vickery
239-738-3282
Ryanv@leeschools.net
Other references available upon request.
Timeline
Receptionist &Accounting Assistant
CL Quality granite and marble
09.2023 - 10.2023
Personal Shopper
Walmart
06.2023 - 08.2023
Busser & Server
Olive Garden
01.2023 - 11.2023
Cashier
Burlington
06.2022 - 09.2022
Sales Associate
Rue 21
03.2022 - 04.2023
High School Diploma -
East Lee County High School
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Angellite ClydeAngellite Clyde
To-Go Specialist at Olive GardenTo-Go Specialist at Olive Garden
Damian ByrdDamian Byrd
Restaurant Server at Olive Garden - Darden RestaurantsRestaurant Server at Olive Garden - Darden Restaurants
Hali "Blayze" DixonHali "Blayze" Dixon
To-Go Specialist at Olive GardenTo-Go Specialist at Olive Garden
Karen DillonKaren Dillon
Director, Sr. Manager & Manager, Accounts Payable, at Child Development Schools, IncDirector, Sr. Manager & Manager, Accounts Payable, at Child Development Schools, Inc