Versatile, results-driven professional seeking to advance a career within a reputable organization, leveraging years of extensive human resources, sales, and management expertise.
Overview
28
28
years of professional experience
Work History
Human Resource Professional
Toyota Tsusho America, Inc
Georgetown, KY
04.2024 - Current
Collaborate with management to assess staffing needs, and develop recruitment strategies. Execute full-cycle recruiting processes, including job requisition and onboarding. Conduct investigations, and provide guidance on corrective actions and terminations. Act as an employee advocate to facilitate problem resolution and improve workplace relations.
Human Resource Specialist
Toyota Tsusho America, Inc
Georgetown, KY
07.2021 - 04.2024
Served as primary contact for approximately 150 employees across multiple states and companies. Assisted employees with payroll and benefits inquiries to ensure prompt resolution. Monitored state and local employment laws, advising on potential business impacts. Maintained secure storage and handling of company data and confidential information.
Account Manager
Galls
Lexington, KY
07.2015 - 06.2021
Managed client contracts to drive revenue growth. Assisted regional sales team in developing and executing effective sales strategies. Oversaw project management processes from initiation to completion. Prepared reports forecasting revenue, margins, customer activity, and retention statistics.
HR Manager
Lowe's
Frankfort, KY
10.2008 - 06.2015
Facilitated opening of five new stores across various locations. Developed and executed HR strategies to enhance employee engagement and retention. Organized career development initiatives, including workshops, seminars, and networking events. Prepared and conducted new hire orientations to educate employees on company policies and culture.
Responsible for full-cycle recruiting and the primary point of contact for roughly 150 employees. Assisted employees with payroll and benefit questions. Stayed abreast of state and local employment laws and provided guidance on any potential business impacts. Maintained safe and secure storage and handling of company and employee data, property, and confidential information.
Regional Sales and Events Manager
Lowes Home Improvment
Lexington, KY
12.2004 - 10.2008
Executed comprehensive event plans, managing timelines, budgets, staffing, and logistics. Organized vendor meetings to ensure effective execution of all events. Collaborated with marketing team to create promotional materials and develop regional sales strategies. Monitored competitor activities and analyzed regional pricing trends. Established relationships with key accounts through personal visits and phone calls. Identified cross-selling and up-selling opportunities within existing customer base. Generated
detailed reports on sales metrics, including revenue goals achieved or missed targets on weekly, monthly, and quarterly basis.
Assistant Store Manager
Lowe's
Lexington, KY
06.2002 - 12.2004
Anticipated customer flow, adjusting schedules to ensure optimal coverage and support. Planned for sales spikes, maintaining in-stock position to meet demand. Led associates in delivering exceptional service within a clean, safe, and well-stocked environment. Achieved sales and margin goals while enhancing operational efficiencies. Maximized customer satisfaction through effective management of in-store experience. Provided full leadership over store operations during peak times.
HR Manager
Lowe's
Lexington, KY
03.1997 - 06.2002
Facilitated opening of five new stores across various locations.
Developed and executed HR strategies to enhance employee engagement and retention. Organized career development initiatives, including workshops, seminars, and networking events. Prepared and conducted new hire orientations to educate employees on company policies and culture.
Responsible for full-cycle recruiting and the primary point of contact for roughly 150 employees. Assisted employees with payroll and benefit questions. Stayed abreast of state and local employment laws and provided guidance on any potential business impacts. Maintained safe and secure storage and handling of company and employee data, property, and confidential information.
Education
Associate of Applied Science - Veterinary Technology