A dedicated and accomplished quick learner with experience in an array of casino games and gaming protocol. Well versed in gaming industry rules, gaming regulations, and cheating techniques/advantage play. Superior written and verbal communication skills; easily interacts with co-workers, management, and other staff. Qualified and driven, with additional capabilities in:
Overview
17
17
years of professional experience
Work History
Resource Teacher
Goddard School
05.2025 - 12.2025
Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects.
Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects
Facilitated differentiated instruction by providing a variety of resources tailored to meet each student's unique needs and abilities
Provided support for struggling students through targeted one-on-one instruction, improving overall class performance
Assisted in the assessment of each student's abilities, tailoring instruction to meet individual needs and learning styles
Quickly assessed and resolved conflicts between children using age-appropriate mediation techniques
Led activities that developed students' physical, emotional, and social growth
Maintained accurate records of student progress and attendance
Encouraged critical thinking and problem-solving skills with specially designed activities and games.
Childcare Provider
Private Residence
06.2020 - 04.2025
Partnered with parents through regular communication to align on children's progress, address challenges, and support individualized goals
Assisted in behavioral management strategies to support children's emotional well-being
Effectively managed multiple simultaneous needs while maintaining a peaceful, structured environment
Maintained a safe and nurturing environment, ensuring proper supervision of children at all times
Adapted activities based on individual children's needs and interests for optimal engagement
Enforced rules and managed behavior through developmentally appropriate discipline
Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills
Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
Surveillance Agent
M Resort Spa Casino
11.2018 - 05.2020
Operate CCTV/digital equipment in a highly regulated environment while maintaining logs on all procedural violations, occurrences, and accident investigations
Proficient working with iTrak, Genetic, OASIS, Econnect, and Microsoft Office
Maintained detailed records of activities observed during shifts to assist in investigations and audits
Ensure proper Title 31 requirements and observe for Anti Money Laundering (AML) activities
Solid understanding of card counting systems and cheating methods used by patrons and employees
Audit all Cage, Count Room, Slot, and Table Games employees for violations of policy or procedure errors while conducting their daily activities
Document suspicious activity and events thorough detailed reports, submitting timely updates to Shift Manager
Maintain knowledge of all casino table games and their procedures and policies
Table Games Dealer
Planet Hollywood Resort and Casino
01.2009 - 12.2017
Recognized six times as a role model employee for customer service, knowledge of games, and team building with fellow employees and supervisors
Demonstrated in-depth knowledge of multiple games with the ability to teach; betting, game procedure, and pay tables
Acknowledged disputes and reported them appropriately
Presented accurate conversion of money into house cheques upon player buy-in, as well as conversion to higher valued cheques at completion of play
Produced immediate calculations of all payouts while keeping a mental record of pay out sums to report to floor supervisor
Verified bank roll fills with the supervisor and security personal
Ensured constant game protection; maintained continuous inspection of cards, confirmed correct betting in compliance with game rules and minimum/maximum regulations
Supplied and credited casino markers to guests under supervisor observation
Closed games; sorted cards, balanced rack, counted cheques and signed off with the floor supervisor
Assisted guests with questions on casino activities or referred to appropriate personnel
Maintained a professional, friendly, and courteous atmosphere providing customers with the best gaming experience possible