NATASHA WILLIAMS
Bronx,New York
Summary
SUMMARY: Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
21
21
years of professional experience
Work History
Elevator Operator/ Floater - United Nations
A-1 International
New York, New York
04.2022 - Current
- Transported passengers between floors, controlling elevator movement to move to correct floors.
- Communicated personably with guests to provide comfortable and enjoyable experiences.
- Float offsite to assist other companies with detailed administration task ( answering incoming calls, greeting guest, handling incoming and outgoing mail)
- Demonstrated leadership by making improvements to work processes and helping to train others.
Front Desk Lead Receptionist
W83 MINISTRY CENTER/ EVENT VENUE
New York, NY
09.2015 - 07.2019
- Sustain systems that help in day-to-day front desk operations, keeping inventory on amenity items also creating and maintain staff and contact directories
- Efficiently manage a high number of incoming calls, emails and inquiries also directing them to the appropriate departments.
- Trained seven to ten front desk associates to perform their role and responsibilities with professionalism and excellence
- Provide a great deal of customer service and hospitality to 1,500 guest a week who enter the building
Manager/Opening Coordinator
CEC ENTERTAINMENT/RESTURANT ARCADE
Bronx, NY
10.2003 - 03.2009
- Responsible for overseeing 4 major areas of the store opening procedures
- Manage 10 cast members throughout shift ensuring that assigned tasks are completed
- Help increase sales profits, By 15% quarterly
- Preformed/Processed weekly inventory and orders for the store with 100% accuracy each quarter
Education
Bachelor of Arts - Applied Psychology
Southern New Hampshire University
Manchester, NH11-2024
License: Qualifying Certificate in Food Protection #08-05878 -
THE NEW YORK DEPARTMENT OF HEALTH AND MENTAL HYGIENE
2008
High School Diploma -
DEWITT CLINTON HIGH SCHOOL
2004
Skills
- Administrative
- Clerical
- Customer service
- Inventory
- Managing
- Excel
- Microsoft Office
- Google Suite
- Building Link
- PowerPoint
- Word
Timeline
Elevator Operator/ Floater - United Nations
A-1 International
04.2022 - Current
Front Desk Lead Receptionist
W83 MINISTRY CENTER/ EVENT VENUE
09.2015 - 07.2019
Manager/Opening Coordinator
CEC ENTERTAINMENT/RESTURANT ARCADE
10.2003 - 03.2009
Bachelor of Arts - Applied Psychology
Southern New Hampshire University
License: Qualifying Certificate in Food Protection #08-05878 -
THE NEW YORK DEPARTMENT OF HEALTH AND MENTAL HYGIENE
High School Diploma -
DEWITT CLINTON HIGH SCHOOL
Similar Profiles
Ingrid SantiagoIngrid Santiago
Quality Control Customer Service at United 1 International LaboratoriesQuality Control Customer Service at United 1 International Laboratories
Siya ZenzileSiya Zenzile
Relationship Manager at Quay 1 International RealtyRelationship Manager at Quay 1 International Realty
Eric EversonEric Everson
Union Boilermaker at International Brotherhood Of Boilermakers Local 1Union Boilermaker at International Brotherhood Of Boilermakers Local 1
KIRALI GENAO, MDKIRALI GENAO, MD
Clinical Research Coordinator at Columbia University NYPClinical Research Coordinator at Columbia University NYP
Dayshawn JamesDayshawn James
Warehouse Worker at Gradys Cold BrewWarehouse Worker at Gradys Cold Brew