NATASHA WILLIS
Brooklyn,USA
Summary
Highly focused professional with over 11 years of experience within the Healthcare field. Team player with the ability to identify, prioritize and resolve issues in initial stages and strategic skills to accomplish potential business goals. Outstanding work ethics with exceptional success in completing assignments. Enhance my professional skills and achieve growth while improving productivity, efficiency and satisfaction.
Overview
16
16
years of professional experience
Work History
Assistant Coordinating Manager – Perioperative Services Department
KINGS COUNTY HOSPITAL CENTER
05.2015 - Current
- Manage EPIC’s daily O.R. Logs and post charges.
- Work with Material Management to resolve supply and charge-related issues.
- Collaborate with the Revenue Capture Point Specialist to ensure charges are posted promptly.
- Ensure cost centers/departments are actively monitoring revenue volume
- Assist Finance with resolving surgical log audits
- Liaise with vendors, nurses, and materials management to ensure timely and accurate bill sheet receipts.
- Reconcile outstanding logs with DNB errors
- Verify and correct supplies/implants usage
- Address all perioperative services enquiries and perform any other assigned duties
- Evaluate employee performance regularly to identify areas of improvement and provide targeted support for professional development opportunities..
Secretary - Perioperative Services Department
AXION LLC/KINGS COUNTY HOSPITAL
07.2014 - 05.2015
- Documented patients' Booking Forms into the daily OR Schedule via the ORSOS Information System for various disciplines
- Reconciled Daily OR Schedule for statistical purposes and Census Book
- Assisted with data entry of Operating Room Case data via ORSOS to produce statistical reports
- Liaised with Surgeons, Patient Navigators, Anesthesia, Financial Counselors, Nursing, and support services to ensure timely and accurate scheduling of patients
- Utilized Quadramed’s Chart Review Function for verification of Booking Forms accuracy and scanned Tissue Implant Logs into patients’ charts
- Maintained office supplies and filed Surgical Invasive Procedure Forms
- Addressed all perioperative enquiries and performed any other assigned duties
- Answered multi-line phone system and enthusiastically greeted callers.
Clerical Associate - Admitting Department
AXION LLC/KINGS COUNTY HOSPITAL CENTER
10.2010 - 07.2014
- Greeted and assisted all in-person and public inquiries
- Performed patient throughput via Quadramed and Unity System
- Utilized Bed Tracking System to assign and verify patient beds
- Accessed Sorian for verifying patients’ appointments and maintaining logs with patients’ personnel records, edited and verified data
- Dispatched telegrams
- Utilize the Q-Flow System to distribute visitor passes
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
Unit Supply Specialist
U.S. ARMY RESERVES
10.2009 - 04.2010
- Typed, filed, and verified documents
- Maintained office and unit inventory
- Processed and performed data entry
- Ordered and distributed unit supplies
Education
M.B.A. - Healthcare Administration
WESTERN GOVERNORS UNIVERSITY
Salt Lake City, UT12-2025
Certified Health Facility Manager (CHFM) - undefined
NAHLP
Oakley, UT03.2021
B.A. - Business Administration
BERKELEY COLLEGE
New York, NY06.2012
A.A. - Business Administration
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
New York, NY01.2010
Skills
- Proficient in EPIC and Microsoft Office Suite
- Skilled in effective task delegation
- Possesses an optimistic outlook
- Demonstrates reliability
- Customer service oriented
Timeline
Assistant Coordinating Manager – Perioperative Services Department
KINGS COUNTY HOSPITAL CENTER
05.2015 - Current
Secretary - Perioperative Services Department
AXION LLC/KINGS COUNTY HOSPITAL
07.2014 - 05.2015
Clerical Associate - Admitting Department
AXION LLC/KINGS COUNTY HOSPITAL CENTER
10.2010 - 07.2014
Unit Supply Specialist
U.S. ARMY RESERVES
10.2009 - 04.2010
Certified Health Facility Manager (CHFM) - undefined
NAHLP
B.A. - Business Administration
BERKELEY COLLEGE
M.B.A. - Healthcare Administration
WESTERN GOVERNORS UNIVERSITY
A.A. - Business Administration
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
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