NATASHA YASGAR
BRAINERD,MN
Summary
An energetic and detail-oriented professional with experience working in highly-responsible
positions. Strong skills in active listening, organization, prioritization and problem-solving skills. Known for collaborative approach, adaptability, and focus on achieving positive outcomes. Highly reliable, effective communicator, skilled at fostering a team environment.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
St. Joseph's Medical Center
08.2024 - Current
- Unit Dose preparations
- Inventory Control
- Medication delivery, distribution, and storage
- Management of automated medication dispensing systems
- Assist pharmacists in all aspects of the daily department activities
Member Services
Brainerd Family YMCA
09.2021 - Current
- Acknowledge/Greet all members as they enter/exit the facility
- Verify insurance coverage and eligibility for membership reimbursement
- Research and facilitate member questions and concerns according to established guidelines and procedures
- Process credit card payments/Cash handling
- Process registration for memberships, classes and daily passes
- Complete day/close cleaning tasks
- Close out drawer at the end of each shift
Service Writer
Minnesota Inboard Water Sports
07.2023 - 08.2024
- Communicating with technicians regarding repair status on each customer's boat
- Recording vendor and sublet invoices, categorize to appropriate repair order or cost category
- Assist customers on the phone and through email with their various service needs
- Writing/Creating repair orders
- Scheduling service appointments, pick ups and drop offs
- Billing and electronic filing
- Communicating with customers on the status of their boat repair or service, including ready to pick up
- Communicating with customers to obtain approvals to perform additional services on their boat as noted by the technician
Registration and Scheduling Representative
Hazelden Betty Ford
07.2022 - 07.2023
- Verify all queues are sent accurately from each department to ensure proper conversion and insurance set up
- Ensures integrity of all encounters for accurate billing at each level of the patient's care
- Communicated with vendors via email/phone regarding orders, placing orders via phone or vendor websites
- Responds to all incoming queues in real-time for all locations in the United States from multiple applications
- Knowledge of RMIS, PM Office, Cerner and Rev Cycle applications
- Actively participate in creating and implementing improvements to achieve patient satisfaction, efficiency outcomes, and to optimize revenue cycle
- Provide exceptional customer service and partnership with other departments
Sales Support
Simonson Lumber
08.2021 - 11.2022
- Successfully typed up orders from different vendors, scheduling orders/deliveries for contractors
- Issued and tracked PO's
- Communicated with vendors via email/phone regarding orders, placing orders via phone or vendor websites
- Window, Interior and Exterior Door Estimating on multiple platforms
- Worked directly with different departments to ensure all orders are fulfilled and delivered in a timely manner
- Worked with homeowners/customers directly, taking payments via check, cash or credit card
- Verified/compared pricing on purchase orders, quotes, orders
Sales Representative/Support (United States)
North Star Windows and Doors
03.2019 - 08.2021
- Key contact for all of our customers as well as their customers/contractors
- Supports the needs of customers from answering questions, providing quotes, mailing parts, traveling to job sites to ensure things run smoothly
- Answered phones from homeowners, contractors, dealers, etc, ordered necessary parts to fulfill service requests
- Data entry-Entered service requests into system
Education
No Degree - Human Services
Central Lakes College
Brainerd, MinnesotaAssociates Degree - Medical Assisting
Rasmussen College
St. Cloud, MinnesotaSkills
- Creative problem solving
- Detail oriented
- Time management
- Prioritization
- Team leadership
- Training
- Ability to multitask
- Excellent communication skills
- Strong attention to detail
- Superior customer service
- Proactive attitude
- Strong work ethic
- Ability to learn quickly
- Data entry
- Vast experience with Microsoft programs
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Schedule coordination
Timeline
Pharmacy Technician
St. Joseph's Medical Center
08.2024 - Current
Service Writer
Minnesota Inboard Water Sports
07.2023 - 08.2024
Registration and Scheduling Representative
Hazelden Betty Ford
07.2022 - 07.2023
Member Services
Brainerd Family YMCA
09.2021 - Current
Sales Support
Simonson Lumber
08.2021 - 11.2022
Sales Representative/Support (United States)
North Star Windows and Doors
03.2019 - 08.2021
No Degree - Human Services
Central Lakes College
Associates Degree - Medical Assisting
Rasmussen College
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