Summary
Overview
Work History
Education
Skills
Additional Information
Software
Timeline
Generic
Natasha Zamanpour

Natasha Zamanpour

Summary

Ambitious Realtor offering excellent interpersonal communication, relationship management, customer service and presentation skills. Award-winning, multi- million dollar producer and commissioned Realtor versed in sales presentations, marketing and negotiations, marketing investment properties through large scale open houses, comparable property analysis and short sale and foreclosure statistics to realize the client's best possible financial return. Dedicated sales and marketing professional who exceeds goals, retains customers and maintains a strong reputation for customer satisfaction. In of obtaining my Brokers License. Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

29
29
years of professional experience
1
1
Language

Work History

REALTOR

Starfire Real
01.2022
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Wrote contracts to outline sales and purchases of properties.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Compared recently sold area properties to determine competitive market prices.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Advised and informed prospective clients on current market activities and conditions.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Advertised client properties through websites, social media, and real estate guides.
  • Presented purchase offers to sellers for consideration.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Advised clients on market conditions and property value for informed decision-making.
  • Reviewed market research data and changed sales plans accordingly.

Homesmart Evergreen Realty
Irvine, Ca
01.2006 - 02.2022
  • Advertised client properties on websites, through social media and in real estate guides
  • Showed properties to potential buyers and other brokers at open houses and by appointment
  • Represented buyers and sellers of developed and undeveloped properties
  • Generated listings for sales and rental properties through cold calls and
  • Coordinated appointments to show marketed properties
  • Delivered positive, effective presentations
  • Guided clients from beginning to end of the home buying process in choosing the right property
  • Oversaw the advertising of properties for web and print media
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
  • Developed and maintained a list of properties suited to different needs and budgets
  • Negotiated contracts on behalf of clients
  • Informed homebuyers of the sales, construction and warranty processes
  • Worked closely with clients to get the appropriate loans, inspections and credit reports
  • Communicated with clients to understand property needs and preferences
  • Created and implemented marketing plans to drive sales
  • Prepared and organized documents for co-op board interviews
  • Continually stayed up-to-date on mortgage rates and related real-estate news
  • Converted prospects to closed sales for clients located throughout South Orange County.
  • Negotiated, facilitated and managed real estate transactions
  • Followed up with prospective buyers regarding incentives from the builder and new developments in the surrounding area
  • Presented purchase offers to sellers for consideration
  • Acted as liaison between buyers and sellers to ensure positive experiences for both parties
  • Created virtual tours of homes listed, providing potential buyers with additional exposure to properties
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.

Office Manager

Pacific Roofing
Santa Ana, CA
01.2001 - 11.2005
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained computer and physical filing systems.
  • Coordinated special projects and managed schedules.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Updated reports, managed accounts, and generated reports for company database.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Reported to senior management on organizational performance and progress toward goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Payrolls.
  • In charge of all payables and receivables.

Manager

Pacific Landmark Construction
Santa Ana, CA
06.1999 - 01.2001
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Managed projects from procurement to commission.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Planned, designed, and scheduled phases for large projects.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Prepared and submitted project invoices for review and approval.
  • Developed and implemented strategic project plans to meet business objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Created customer support strategies to increase customer retention.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Increased efficiency and team productivity by promoting operational best practices.

Hotel Management

Hyatt Newporter
Newport Beach, CA
01.1993 - 03.1999
  • Welcomed guests to facility, addressed complaints and found solutions to problems.
  • Supported recruiting team by building pipeline of top talent through multiple sourcing channels.
  • Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.
  • Used hotel software to enter and maintain up-to-date information for each hotel room and guests.
  • Conducted property inspections nightly to verify staff efficiency and exceptional guest accommodations.
  • Answered telephone calls and emails to assist customers in making reservations.
  • procedures for handling reservations, cancellations and no-shows, reducing errors 0%.
  • Developed various Managerial skills under guidance of General Manager and other departmental leaders through hands-on work and shadowing.
  • Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
  • Performed front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies.
  • Maintained positive lobby presence, pleasantly greeting guests and employees.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Provided services efficiently and with high level of accuracy.
  • Increased customer service ratings through personable service.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Prepared monthly resort audits for review.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Monitored and evaluated performance of personnel to confirm compliance with standards.
  • Provided exceptional service and assistance to guests upon check-in.
  • Analyzed and evaluated business data to identify opportunities for improvement.

Education

Restaurant Management, Orange Coast College - Hospitality/ Customer

Orange Coast College
Costa Mesa, CA
09.1992 - 1995.06

DRE Certified, Real Estate since - Real Estate

Allied Schools
Laguna Hills, CA
01.2000 - 2000.06

Diploma - General Studies

University High School
Irvine, CA
09.1987 - 1991.06

Skills

undefined

Additional Information

  • BOLD Graduate from Keller William. , Active California Real Estate License.

Software

Microsoft Office

Mas90 Accounting software

Timeline

REALTOR

Starfire Real
01.2022

Homesmart Evergreen Realty
01.2006 - 02.2022

Office Manager

Pacific Roofing
01.2001 - 11.2005

DRE Certified, Real Estate since - Real Estate

Allied Schools
01.2000 - 2000.06

Manager

Pacific Landmark Construction
06.1999 - 01.2001

Hotel Management

Hyatt Newporter
01.1993 - 03.1999

Restaurant Management, Orange Coast College - Hospitality/ Customer

Orange Coast College
09.1992 - 1995.06

Diploma - General Studies

University High School
09.1987 - 1991.06

Similar Profiles

CREATE PROFILE
Natasha Zamanpour