Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Zbiegien

Chesapeake,OH

Summary

Proven Office Manager with a track record of enhancing operational efficiency at Green & Associates CPA's by expertly managing office administration and fostering strong client relationships. Skilled in account reconciliation and customer service, demonstrated through meticulous financial record-keeping and exceptional client interaction. Achieved a significant increase in client satisfaction and operational productivity.

Overview

14
14
years of professional experience

Work History

Office Manager

Green & Associates CPA's
10.2013 - 04.2021
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Infant Swimming Instructor

Self-employeed
03.2019 - 10.2020
  • Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
  • Organized and taught swimming lessons to children age Six months to Eight years.
  • Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
  • Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.

General Manager

Bradenton Car Care
06.2012 - 04.2016
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Administrative Assistant

Shinn & Company CPA's
02.2007 - 10.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

High School Diploma -

Walter L. Sickles High School
Tampa
05.2000

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Billing
  • Scheduling and calendar management
  • Payroll Processing
  • Bookkeeping
  • Document Management
  • Administrative Support
  • Account Reconciliation
  • Credit and collections
  • Mail handling

Timeline

Infant Swimming Instructor

Self-employeed
03.2019 - 10.2020

Office Manager

Green & Associates CPA's
10.2013 - 04.2021

General Manager

Bradenton Car Care
06.2012 - 04.2016

Administrative Assistant

Shinn & Company CPA's
02.2007 - 10.2011

High School Diploma -

Walter L. Sickles High School

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Natasha Zbiegien