Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natasha Zweifel

Janesville,WI

Summary

Dedicated professional with a strong work ethic and proven customer service skills, recognized at Oaklawn Academy for maintaining a clean and safe environment. Experienced in online order fulfillment and payment processing, adept at ensuring order accuracy and enhancing customer satisfaction through effective communication and attention to detail.

I worked for Walmart in 1999 during the winter season as a cashier/ customer service desk, and stocking. I am a fast learner and love learning new skills.

I am somewhat fluent in speaking Spanish and reading Spanish

Overview

21
21
years of professional experience

Work History

Shopper and Delivery Driver

Spark and Shipt
03.2025 - Current
  • Navigated grocery store layouts to efficiently locate and select items for customer orders.
  • Ensured order accuracy by double-checking item selections against customer requests.
  • Communicated with customers to clarify preferences and provide updates on order status.
  • Adapted quickly to changing inventory levels and product substitutions during shopping tasks.
  • Bagged groceries
  • Delivered to customers

Janitor

Upper Lakes Foods
11.2024 - Current
  • Maintained cleanliness and sanitation standards in food processing areas.
  • Sweep, vacuum, and wet mop floors.
  • Dust from high to low, all areas
  • Disinfect and wipe all surfaces
  • Clean glass
  • Empty trash and recycle receptacles; Take to dumpsters at end of shift
  • Replenish all paper and soap products
  • Report any repairs needed to supervisor

Lead Custodian

Oaklawn Academy
04.2018 - 08.2024
  • Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Checked in and stocked inventory throughout facility.
  • Operated cleaning equipment including floor buffers, vacuums, and pressure washers efficiently.
  • Reported any repairs to maintenance department.
  • Trained new custodial staff on best practices in safety protocols and cleaning techniques.
  • Monitored inventory levels of cleaning supplies, ensuring availability for routine tasks and emergencies.
  • Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported vandalism or other damage to property to supervisor.
  • Streamlined communication between custodial staff through efficient task delegation and progress updates during team meetings.
  • Received recognition from administration for dedication to maintaining a clean and safe learning environment for students, faculty, and staff.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Custodian & Weekend Receptionist

Fagan Automotive
09.2016 - 04.2018

Custodian -

  • Vacuumed, wet mop, and scrubbed floor with floor machine.
  • Dusted high to low.
  • Cleaned glass.
  • Cleaned all areas of the dealership, including bathrooms, offices, break rooms.
  • Reported any repairs to maintenance.


Receptionist -

  • Answered incoming calls.
  • Transferred calls to appropriate department.
  • Answered in store customer questions.

Custodian

KAS Custom Cleaning
04.2012 - 09.2016
  • Maintained cleanliness and sanitation standards across diverse facilities.
  • Operated cleaning equipment efficiently to ensure optimal performance and safety.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.

Mail Handler

United States Postal Sevice
11.2004 - 04.2012
  • Sorted and categorized mail for efficient distribution across delivery routes.
  • Operated advanced sorting machinery to ensure timely processing of postal items.
  • Collaborated with team members to maintain workflow and achieve daily operational targets.
  • Trained new hires on safety protocols and operational procedures within the facility.
  • Drove a forklift and mule to transport mail from mail trucks to inside or from inside to mail trucks.
  • Processed incoming and outgoing mail in accordance with postal regulations.

Education

High School Diploma -

Monticello Public School
Monticello, WI
05-1998

Skills

  • Strong work ethic
  • Online order fulfillment
  • Mobile payment processing
  • Stock replenishment
  • Cash handling proficiency
  • Shelf stocking
  • Product rotation
  • Returns and exchanges
  • Customer service
  • Attention to detail
  • Payment processing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shopper and Delivery Driver

Spark and Shipt
03.2025 - Current

Janitor

Upper Lakes Foods
11.2024 - Current

Lead Custodian

Oaklawn Academy
04.2018 - 08.2024

Custodian & Weekend Receptionist

Fagan Automotive
09.2016 - 04.2018

Custodian

KAS Custom Cleaning
04.2012 - 09.2016

Mail Handler

United States Postal Sevice
11.2004 - 04.2012

High School Diploma -

Monticello Public School