Natasha C Foster
Atlanta,GA
Summary
Strategic Revenue Cycle Leader with 15+ years of experience directing end-to-end revenue cycle operations for multi-specialty physician groups and hospital systems. Expert in optimizing the full claim lifecycle—from patient access and charge capture through billing, AR management, and denial prevention—to strengthen financial performance and regulatory compliance. Combines deep operational leadership with advanced technical expertise in SQL data analysis, EDI transaction management, and EMR workflow optimization to improve data visibility and operational efficiency. Proven ability to lead high-performing teams, standardize scalable processes, and leverage technology to reduce denials, accelerate cash collections, and drive sustainable revenue growth.
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Manager, Revenue Cycle Management
PhyNet Dermatology/Georgia Dermatology Partners
Atlanta, GA
10.2021 - 11.2025
- Managed end-to-end revenue cycle operations for multiple high-volume dermatology practices across multiple states, overseeing front-end revenue integrity, charge capture and coding accuracy, claims submission, denial management and appeals, A/R performance, underpayment recovery, payment posting, and patient collections.
- Led a full revenue cycle transformation within the first 6–12 months by conducting a comprehensive operational assessment, eliminating revenue leakage, reducing >90-day A/R, improving clean claim rate to 95%, lowering denial rates below industry benchmarks, and achieving a 95% net collection rate.
- Utilized data analytics and executive dashboards to drive revenue cycle performance, proactively managing KPIs such as days in A/R, payer aging, clean claim rate, denial trends, charge lag, and payer reimbursement performance.
- Optimized workflows, standardized SOPs, strengthened EMR and practice management system processes, cross-trained teams, and implemented clear productivity and accountability metrics to drive operational efficiency.
- Managed EDI strategy and transaction management for 837 claims and 835 remittances, ensuring compliance and optimizing revenue cycle workflows and analytics across Modernizing Medicine/EMA, eCW, TriZetto, and Tableau.
- Configured end-to-end EDI clearinghouse setup and systems, establishing custom claim edits for Medicare/commercial payer mix to reduce denials and maximize reimbursement.
- Strong leadership presence and proven ability to manage on-site, offshore, hybrid and remote teams to deliver high-quality, compliant results.
- Known for driving revenue integrity, improving operational performance, and elevating patient experience through strong relationships with providers, payers, clients and executive leadership.
Manager, Revenue Cycle Management
Northside Hospital
Atlanta, GA
04.2005 - 01.2021
- Managed daily EDI operations for over 16,000 healthcare claim files exceeding $5M, maintaining less than 1% rejection rate.
- Liaised between revenue cycle operations, IT teams, and clearinghouses to translate operational billing requirements into technical system configurations, improving claim accuracy and streamlining EDI workflows.
- Partnered with operational leaders and system analysts to align EMR/PM system functionality with billing processes, optimizing charge capture, claim edits, and payer rules to improve clean claim rates and reduce rework.
- Oversaw payer enrollments, contract configurations, and claim rule programming for over 100 multi-specialty practices.
- Led teams in workflow redesign and continuous improvement initiatives to optimize revenue cycle processes.
- Executed automation projects that minimized staffing requirements and boosted profitability by 10%.
- Conducted quality assurance audits to identify inefficiencies, implementing corrective actions to enhance performance.
- Developed executive dashboards and analytics to aid in financial and operational decision-making.
- Served as technical lead for EDI system implementations and client onboarding, including interface design and data mapping.
- Integrated and optimized workflows across EMR/PM and clearinghouse platforms including Athenahealth, Cerner, Centricity, Waystar, McKesson, Availity, OfficeAlly, and Optum/Change Healthcare, leveraging internal reporting tools to enhance data visibility, reduce claim errors, and improve revenue cycle efficiency.
- Managed payor portal administration, centralizing management and security of insurance company web portals.
Education
Medical Insurance Billing & Coding Diploma -
Georgia Medical Institute of Technology
Atlanta, GABusiness Studies -
Georgia State University
Atlanta, GASkills
- Revenue cycle management
- Multi-specialty billing
- Accounts receivable
- Denial management
- CPT and ICD-10 coding
- Electronic data interchange (EDI)
- Enrollment and credentialing
- Key performance indicators
- Financial reporting
- Aging analysis
- Data mapping
- Audit review
- Process improvement
- Workflow automation
- Staff leadership and training
- Charge capture and remittance processing
- Microsoft Office Suite proficiency
- Database management
- EMR and PM platforms expertise
- Cross-functional Leadership
Certification
- HIPAA Certified, 2021
- CPAR - Certified Patient Account Representative (HFMA), 2005
- CPC - Certified Professional Coder (AAPC), 2005
- Notary Public, 2023
Timeline
Manager, Revenue Cycle Management
PhyNet Dermatology/Georgia Dermatology Partners
10.2021 - 11.2025
Manager, Revenue Cycle Management
Northside Hospital
04.2005 - 01.2021
Medical Insurance Billing & Coding Diploma -
Georgia Medical Institute of Technology
Business Studies -
Georgia State University