Natashah Al-Ali
Eastpointe,MI
Summary
Dynamic Risk Management Professional with extensive front-line and upper managerial experience in daily operations, leveraging strong analytical skills to identify, monitor, and mitigate risks effectively. Proven track record in creating comprehensive Risk Analysis Documents, Risk Matrices, Contracts, and Memorandums that drive informed decision-making. A driven, task-oriented team player equipped with critical thinking, problem-solving, and interpersonal communication skills to deliver exceptional customer solutions and service. Committed to contributing to the development and implementation of innovative strategies that enhance business operations and drive positive change.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Student
Texas A&M University
01.2023 - Current
- Assisted in research projects by gathering relevant data and summarizing findings.
- Supported team initiatives by organizing schedules and coordinating meetings effectively.
- Contributed to presentations by creating visual materials and ensuring accuracy of content.
- Communicated with peers to share insights and enhance collaborative learning experiences.
- Engaged in training workshops to develop skills in project management and teamwork strategies.
- Adapted quickly to new software tools, improving efficiency in project tracking tasks.
- Provided feedback on course materials, contributing to curriculum enhancement discussions.
- Collaborated on group projects to complete professional deliverables.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Completed rigorous readings as directed to support unit learning goals.
- Utilized professor office hours to clarify topics needing elaboration.
- Developed strong relationships with parents and guardians through consistent communication about student progress and goals.
- Championed a growth mindset culture within the classroom, inspiring students to embrace challenges and persevere through obstacles in pursuit of their academic goals.
- Led academic projects to completion, ensuring thorough research and timely presentation.
Administrative Assistant
Jacques Trucking LLC
01.2020 - 01.2024
- Assisted in preparing reports and presentations, enhancing clarity and visual appeal.
- Coordinated travel arrangements, optimizing itineraries to reduce downtime for staff members.
- Supported onboarding process by preparing training materials and facilitating new hire orientation sessions.
- Monitored office equipment maintenance schedules, ensuring minimal disruptions to operations.
- Implemented office supply inventory management system, reducing costs through strategic vendor relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Administrative Assistant
Macomb College Reading and Writing Studios
11.2017 - 01.2019
- Managed scheduling and correspondence for executive team, ensuring timely communication.
- Organized and maintained digital and physical filing systems for efficient document retrieval.
- Led initiatives to streamline administrative processes, enhancing overall productivity within the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Accounts Receivable
Capital Building Supply, Detroit, MI
01.2012 - 01.2016
- Processed payments accurately, balancing daily accounts receivable transactions while maintaining strict confidentiality standards.
- Managed accounts receivable and payable, maintaining timely payments and resolving discrepancies swiftly.
- Contributed to positive cash flow by identifying opportunities for improvement in the accounts receivable process.
- Enhanced cash flow management through diligent monitoring of accounts receivable and payable balances.
- Enhanced cash flow management by closely monitoring accounts receivable and initiating timely collections efforts.
- Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
- Optimized billing procedures by accurately submitting insurance claims and managing accounts receivable tasks diligently.
- Improved cash flow by optimizing accounts receivable and payable processes, ensuring timely invoicing and payments.
- Improved cash flow management with consistent tracking of accounts receivable and timely reporting to management.
- Enhanced cash flow by diligently monitoring and collecting outstanding accounts receivable balances.
- Maintained detailed records of all accounts receivable transactions, ensuring accuracy and completeness of financial data.
- Regularly monitored accounts receivable aging reports, identifying trends that informed future collections strategies.
- Increased efficiency of accounts receivable management by automating invoicing and payment tracking systems.
Education
Associate of Business Administration - General
Macomb Community College
Warren, Michigan01.2019
Master of Legal Studies - Legal Studies
Texas A&M University
College Station, TX 01.2023 - Current
Bachelor of Science - Business Administration, Risk Management and Insurance
Ferris State University
Big Rapids, Michigan01.2021
Graduate Certificate - Risk Management And Compliance
Texas A&M University School of Law
College Station, TX09-2025
Associate of General Studies - General
Macomb Community College
Warren, MI01-2020
Skills
- Proficient in Commercial Insurance, Insurance Operations, Personal Insurance, Insurance Law, Foundations of Risk Management, Foreign Corruptions Act, Intro to Corporate Risk Management, Finance Analysis, Analyzing Data, Mitigating Risk through Risk Techniques, and Government Contract Compliance
- I am also Proficient in Microsoft Access, Word, Excel, PowerPoint, Tableau, MIcrosoft BI, and Outlook
- Curriculum design
- Academic performance review
- Educational technology
- Curriculum development
Affiliations
Phi Theta Kappa Honor Society Present
Timeline
Student
Texas A&M University
01.2023 - Current
Master of Legal Studies - Legal Studies
Texas A&M University
01.2023 - Current
Administrative Assistant
Jacques Trucking LLC
01.2020 - 01.2024
Administrative Assistant
Macomb College Reading and Writing Studios
11.2017 - 01.2019
Accounts Receivable
Capital Building Supply, Detroit, MI
01.2012 - 01.2016
Associate of Business Administration - General
Macomb Community College
Bachelor of Science - Business Administration, Risk Management and Insurance
Ferris State University
Graduate Certificate - Risk Management And Compliance
Texas A&M University School of Law
Associate of General Studies - General
Macomb Community College
Customer Relations
I possess a standard that ensures that our customer service experience is one of excellence and ensures that any concerns or issues are resolved. I am also experienced in solving customer issues and creating an environment where the customer experience is our number 1 priority
Leadership Skills
I possess the ability to effectively lead employees to achieve objectives or correct issues that may arise. I can train and mentor my team members to benefit the needs of the organization, customer and other stakeholders. I can provide support when it is needed. I have managed a team where I created schedules (including PTO, Medical or FMLA requests), trained employees, assigned tasks, implemented safety protocols, managed daily operations, and driven growth. I can successfully manage and oversee employees to ensure that they are given appropriate tasks and assignments in regards to accomplish the goals of the organization. With my educational background, I am ethically and legally affluent on how to create and sustain an ethically sound work environment that is within federal and state regulatory guidelines.
Customer Relations
I possess a standard that ensures that our customer service experience is one of excellence and ensures that any concerns or issues are resolved. I am also experienced in solving customer issues and creating an environment where the customer experience is our number 1 priority