Natashalee Deleon
Lancaster,PA
Summary
Compassionate in being a HHA I focus on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
I’m a very fast learner and pick up on skilled jobs with hands on work.
I’m very passionate in everything I do when it comes to any field of work I’m in
Overview
5
5
years of professional experience
Work History
HHA
Cypress Village
Jacksonville, FL
07.2022 - Current
- I’m responsible for caring for the elderly
- I do light house keeping
- Companionship
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Documented care provided and submitted notes to supervisor.
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Transportation
- Meal prep
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Recognized emergency situations and implemented appropriate procedures.
- Planned optimal meals based on established nutritional plans.
- Checked patients' pulse, temperature and respiration.
- Bookkeeping
- Assisted clients with bathing, dressing and incontinence care.
Delivery Driver
DoorDash
Jacksonville, FL
09.2021 - 04.2023
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Order Picker
Coca-Cola
Jacksonville, FL
06.2021 - 07.2022
- Achieved productivity and accuracy standards to meet company guidelines.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.
- Selected products and items from shelves and pallets for customer orders.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Limited damage to products and orders by using care when choosing items.
- Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
- Confirmed items picked for orders by keying codes into system.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Labeled boxes and placed in outbound collection areas.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Packaged items with appropriate materials to prevent damage during shipping.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
Caregiver
Comfort Keepers
Jacksonville, FL
10.2020 - 06.2021
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Reported concerns to nurse supervisor to promote optimal care.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Supported bathing, dressing and personal care needs.
- Assisted with meal planning to meet nutritional plans.
- Followed safe lifting and transferring techniques to transport residents.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Monitored health and well-being of clients and reported significant health changes.
- Helped clients get in and out of beds and wheelchairs.
Cashier
McDonald’s
Jacksonville, FL
08.2020 - 10.2020
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
- Processed refunds for worn, damaged and broken merchandise.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
Skills
- Client Safety and First Aid
- Behavior Redirection
- Quality Program Protocols
- Care Plan Management
- Home Cleaning and Sanitizing
- Verbal and Written Communication
- Client Relationship and Rapport
- Laundry Washing, Drying and Ironing
- Patient Progress Documentation
- Mobility Assistance
- Family Support and Instruction
- Emotional Support and Companionship
- First Aid and CPR
- Patient Care Recordkeeping
- Heavy Lifting
- Meal Planning and Preparation
- Time Management
- Patient Massage
- Progress Monitoring
- Bathing Support
- Bed Making and Changing
- Mental Health Support
- Vitals Monitoring and Documentation
- Activities of Daily Living (ADLs)
- Medication Administration
- Prescribed Exercises
Timeline
HHA
Cypress Village
07.2022 - Current
Delivery Driver
DoorDash
09.2021 - 04.2023
Order Picker
Coca-Cola
06.2021 - 07.2022
Caregiver
Comfort Keepers
10.2020 - 06.2021
Cashier
McDonald’s
08.2020 - 10.2020