Summary
Overview
Work History
Education
Skills
Timeline
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Natashali Lopez-Grin

Philadelphia,PA

Summary

Energetically bringing a proven track record from Dunkin' Donuts, where I excelled in managing high-stress situations and enhancing customer satisfaction. Skilled in electrocardiogram interpretation and vitals monitoring, I am dedicated to applying the skills that I have learned during my EKG certification program as an EKG professional to provide compassionate care for patients.

Overview

4
4
years of professional experience

Work History

Shift Leader/Assistant Manager

Dunkin' Donuts
09.2015 - 12.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Delivered prompt service to prioritize customer needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Education

EKG Technician Certification -

Community College of Philadelphia
Philadelphia, PA
09.2024

High School Diploma -

Benjamin Franklin
Philadelphia
06.2015

Skills

  • Certified EKG Technician (CET)
  • Electrocardiogram Interpretation
  • Lead Placement
  • Vitals monitoring
  • Attention to detail
  • Patient preparation
  • Cardiac anatomy knowledge

Timeline

Shift Leader/Assistant Manager

Dunkin' Donuts
09.2015 - 12.2019

EKG Technician Certification -

Community College of Philadelphia

High School Diploma -

Benjamin Franklin
Natashali Lopez-Grin