Dedicated and compassionate Neonatal ICU Registered Nurse (RN) With 9 years of direct patient care experience. Having the ability to balance both clinical skills and compassionate patient care. I have gained confidence in performing tasks yet flexible and skilled in dealing with different kinds of cases. With progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.