Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Rena Adenariwo

Severn,MD

Summary

Results-focused Account Manager offering 17+ years of experience and demonstrated record of achievement in sales and leadership. Cultivated relationships and managed a sales team with self-motivation and success-driven attitude.

Overview

19
19
years of professional experience

Work History

Worldwide Account Manager

FedEx Services
06.2021 - Current
  • Develop and maintain strategic partnerships for the assigned multimillion dollar growth or retention accounts in the Healthcare industry
  • Identify opportunities for account growth while offering customers a full array of value-added services to properly distribute time sensitive, health related supplies, samples, research and more
  • Monitor competitor actions in each account to ensure that appropriate responses are formulated and communicated
  • Responsible for leading the global strategy and implementation of multimillion dollar shipments of classified and critical healthcare related product internationally
  • Responsible for the regional implementation of global contracts and amendments
  • Cultivate profitable relationships with key decision makers, and C-level executives consistently, to drive top line sales and account growth.
  • Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
  • Identified and analyzed key competitors and related products.
  • Serviced accounts on regular basis to propose new products or services and maximize revenue.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Strategic Development Executive

FedEx Services
05.2019 - 06.2021
  • Develop new business and grow revenue in a multimillion-dollar territory by identifying potential new customers, conducting background research on potential customers, discussing the customer's supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and implementing solution
  • Maintain existing business by analyzing customer needs and developing and implementing solutions
  • Coordinate and collaborate with internal team, such as sales counterparts as well as other internal partners to provide a seamless and outstanding customer experience
  • Demonstrate initiative, organization, discipline, and adaptability while working in a team environment
  • Create and implement new contracts annually, reflecting general rate increases, surcharge pricing, and base discounts within reasonable margins
  • Closed new business and streamlined account transition to customer relations department.
  • Identified investment opportunities, threats and challenges to accurately forecast company budget.
  • Set up and maintained global account management, processes and reporting tools.

Mid - Market Account Executive

FedEx Services
08.2018 - 06.2019
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Maintain existing business by analyzing customer needs and developing and implementing solutions
  • Coordinate and collaborate with internal teams, such as sales counterparts as well as other internal partners to provide a seamless and outstanding customer experience
  • Create and implement new contracts annually, reflecting general rate increases, surcharge pricing, and base discounts within reasonable margins


District Sales Manager

Staples Inc
01.2010 - 06.2018
  • Delivered sales forecasting, planning, recruiting, training, and development of B2B consultants in the DC Metro market for Staples Corporate Sales
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Designed corporate training programs for Sales Consultants to hit target sales goals
  • Lead and implemented new strategies for current recruiting process to decrease turnover rate
  • Collaborated and consulted with internal e-commerce and salesforce.com team to effectively manage campaigns, increase activity metrics and pilot new programs
  • Implemented structural changes, stretch assignments, performance reviews, culture and training yielding highest engagement survey scores in the Mid-Atlantic Region
  • Generated $1.5 million in new business revenue from a minimum of 300 new membership accounts annually
  • Implemented new pricing agreements, and contract renewals
  • Assessed each individual and team performance, analyzing data trends to determine best methods to improve sales results.
  • Tracked weekly sales to develop detailed reports for senior leadership, using Salesforce

Business Development Consultant

Staples Business Advantage
01.2007 - 01.2010
  • Negotiated contracts and closed sales with new and existing clients.
  • Arranged potential client contacts, cultivated relationships, and followed through all service needs.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Communicated with local organizations to build networks and develop leads.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Met with current clients to assess needs and develop improvement plans.
  • Reviewed client concerns and recommended appropriate changes to supervisors.
  • Negotiated prices, terms of sales and service agreements.

Sales and Marketing Development Marketing Rep

Black and Decker/ DeWalt Inc
01.2005 - 01.2007
  • Introduced and maintained product lines in 7 different Home Depots in Washington DC Market
  • Developed and executed a successful strategy with Home Depot Directors to expand product space in each store
  • Exceeded sales forecasts and increased shelf space for product line
  • Maximized relationships with key leaders, to drive forecasted sales
  • Increased store sales by an average 7%
  • Awarded lead representative for National Trade Show at the Oxon Hill Home Depot hosted by Steve Harvey
  • Achieved SMDP Award 2006 - Top Producer in Southern Region
  • Decrease store shrink by 17% in 2006


Education

B.S - Marketing

Morgan State University
Baltimore, MD
2005

Skills

  • Professional Relationships
  • Cost Reviewing
  • Customer Relationship Management
  • Customer Engagement Strategies
  • Pricing Strategies
  • Account Development
  • Report Writing
  • Sales Reporting
  • Strategic Networking
  • Proposal Development

Timeline

Worldwide Account Manager

FedEx Services
06.2021 - Current

Strategic Development Executive

FedEx Services
05.2019 - 06.2021

Mid - Market Account Executive

FedEx Services
08.2018 - 06.2019

District Sales Manager

Staples Inc
01.2010 - 06.2018

Business Development Consultant

Staples Business Advantage
01.2007 - 01.2010

Sales and Marketing Development Marketing Rep

Black and Decker/ DeWalt Inc
01.2005 - 01.2007

B.S - Marketing

Morgan State University

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Natasha Rena Adenariwo