Natashia Brown
College Station,TX
Summary
Expert retail sales professional offering 2 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Always motivated to learn more.
Overview
2
2
years of professional experience
Work History
Pricer
Heart Of Texas Goodwill Industries
02.2024 - Current
- Tagged and prepared around 700 items daily for retail sales.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with finding suitable products, leading to higher sales revenue.
- Monitored customer feedback and made adjustments to improve service quality.
Online Grocery Associate
HEB Grocery Store
12.2022 - 10.2023
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Tracked substitutions and informed customers of changes.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
Team Leader
Grand Station Entertainment
11.2021 - 09.2022
- Promoted to team lead position in recognition of strong work ethic and exceptional customer service.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Assisted customers with lane set-up, shoe rental, and equipment selection for optimal performance.
- Handled cash transactions accurately while maintaining strong attention to detail during busy periods of operation.
Education
Associate of Arts - Sociology
Blinn College
Brenham, TX08.2024
High School Diploma -
College View High School
College Station, TX05.2022
Skills
- Inventory Sorting
- Bloodborne pathogens training
- Customer Service
- Product Knowledge
- Answering Phones
- Teamwork and Collaboration
Additional Information
- Certified in Bloodborne Pathogen training.
- 40+ Community service hours.
Timeline
Pricer
Heart Of Texas Goodwill Industries
02.2024 - Current
Online Grocery Associate
HEB Grocery Store
12.2022 - 10.2023
Team Leader
Grand Station Entertainment
11.2021 - 09.2022
Associate of Arts - Sociology
Blinn College
High School Diploma -
College View High School
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