NATASHIA DESCHAMP
Bradenton
Summary
Detail-oriented Administrative Professional with over 10 years of experience in quality assurance and customer service. Maintains accurate records, manages multiple priorities, and supports operational efficiency through effective collaboration. Bilingual in English and Spanish, with strong proficiency in Microsoft Office and electronic documentation systems.
Overview
5
5
years of professional experience
Work History
QUALITY TECHNICIAN
Ametek North Carolina
Whitsett
09.2025 - Current
- Maintained detailed records and documentation to ensure compliance with company standards and regulatory requirements.
- Reviewed and verified information for accuracy while managing quality-related reports and records.
- Collaborated with multiple departments to resolve issues and support operational efficiency.
- Performed data entry and maintained organized electronic and paper filing systems.
- Demonstrated strong attention to detail in a fast-paced production environment.
PATIENT SERVICE REPRESENTATIVE
Corelife/North Carolina
Thomasville
09.2024 - 09.2025
- Managed appointment scheduling and patient calendars.
- Answered multi-line phone systems and directed calls appropriately.
- Maintained patient records and updated information within electronic medical record systems.
- Provided exceptional customer service while assisting patients with questions and concerns.
- Processed referrals, documentation, and correspondence with accuracy.
- Assisted medical staff by providing Spanish-English translation services when needed.
QUALITY TECHNICIAN
Harmac Medical
Buffalo
03.2021 - 09.2024
- Maintained production and quality documentation to ensure compliance and support operational standards.
- Entered and tracked data in computerized systems to enhance data accessibility and reporting.
- Coordinated with team members to ensure timely completion of projects and reporting requirements.
- Assisted with recordkeeping and administrative functions to streamline daily operations.
Education
Certification - Medical Secretary and Billing
Instituto De Banca Y Comercio
Puerto Rico01-2004
Skills
- Quality assurance
- Documentation Management
- Customer Service
- Data entry
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Google Workspace
- Scheduling coordination
- Multi-Line Phone Systems
- Administrative Support
- Front Desk Operations
- Bilingual (English/Spanish)
- Typing 55-60 WPM
- Problem Solving
- Team Collaboration
- Problem Solving
Additional Information
Bilingual: English and Spanish, Typing Speed: 55-60 WPM, Proficient in Microsoft Word, Excel, Outlook, Google Workspace, EMR Systems, Medent, and Lotus, Strong organizational, communication, and customer service skills
Relocation
Florida
Languages
Spanish
Full Professional
English
Full Professional
Timeline
QUALITY TECHNICIAN
Ametek North Carolina
09.2025 - Current
PATIENT SERVICE REPRESENTATIVE
Corelife/North Carolina
09.2024 - 09.2025
QUALITY TECHNICIAN
Harmac Medical
03.2021 - 09.2024
Certification - Medical Secretary and Billing
Instituto De Banca Y Comercio