Natashia Hammon
Granger,Iowa
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
4
4
years of professional experience
Work History
Medical Administrative Assistant
Mercy Family Medicine Clinic
03.2010 - 11.2013
- Handled the daily deposit and ensured the accuracy before handing it off to the proper personnel with 100% accuracy.
- Proficiently utilized EPIC Electronic Health Record system for data entry, document management and retrieval of patient information.
- Answered incoming calls from patients regarding appointments or general inquiries about health care services provided.
- Provided administrative support to medical staff and patients, including scheduling appointments, managing patient records, and answering telephone inquires.
- Supported healthcare operations by providing assistance with patient registration, appointments scheduling, insurance verification, documentation.
- Verified insurance coverage for service rendered by providing accurate information to billing department.
- Demonstrated excellent communication and interpersonal abilities in interacting with patients, family members, physicians, and other healthcare staff.
- Greeted and checked in patients upon arrival to office.
- Scheduled follow-up appointments directed by providers or indicated on encounter forms.
- Performed various clerical duties such as copying, scanning documents, filing, retrieving medical charts preparing correspondence.
- Processed payments accurately utilized an electronic payment system.
- Organized and monitored daily schedules for Physicians and Residents.
- Developed and maintained effective working relationships with physicians, nurses and other healthcare professionals.
- Presented reports, documuments, spreadsheets and databases using Microsoft Excel and Powerpoint.
- Generated weekly, monthly and annual reports summarizing patient visits and financial transactions.
- Arranged, organized and kept files up to date.
- Assisted Physicians with special projects, reports, meetings and activities.
- Managed inventory of medical supplies, office supplies, breakroom supplies; ordered additional supplies when necessary.
- Operated office equipment, such as scanner, printer and fax machines.
Education
High School Diploma -
Rockwell City
Rockwell City Iowa05.2005
Skills
- Multi-Line Phone Systems
- Medical Records Management
- Patient care and confidentiality
- File Maintenance
- Inventory Management
- Physician License Document Management
- Scheduling expert
- Data Entry Efficiency
- Attention to Detail
- Multitasking and Organization
- Positive Attitude
- Accounting
Timeline
Medical Administrative Assistant
Mercy Family Medicine Clinic
03.2010 - 11.2013
High School Diploma -
Rockwell City
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