Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natashia McCormick

Andersonville,TN

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

13
13
years of professional experience

Work History

Supervisor of Operations

Faris Properties
Clinton, TN
03.2011 - Current
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
  • Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Completed bi-weekly payroll for 70+ employees.

Education

Somerset Community College
Somerset, KY

High School Diploma -

Pineville High School
Pineville, KY
05.2001

Skills

  • Recruitment and Hiring
  • Facilities Inspection
  • Staff Evaluation
  • Budget Planning
  • Team Development
  • Maintenance Oversight
  • Conflict Resolution
  • Decision Making
  • Time Management
  • Organizational Skills
  • Customer Service
  • Process Improvement
  • Staff Training
  • Performance Management
  • Inventory Control
  • Problem Solving
  • Team Leadership
  • Scheduling
  • Inventory Management
  • Payroll Administration
  • Employee Supervision
  • Root Cause Analysis
  • Performance Improvement
  • Administration and Operations
  • Staff Development and Training
  • Customer Service Management
  • Multitasking and Organization
  • Handling Complaints
  • Workflow Planning
  • Documentation and Recordkeeping
  • Decision-Making
  • Scheduling and Calendar Management
  • New Hire Orientation
  • Staff Scheduling
  • Operations Management
  • Schedule Management
  • Coaching and Mentoring

Timeline

Supervisor of Operations

Faris Properties
03.2011 - Current

Somerset Community College

High School Diploma -

Pineville High School
Natashia McCormick