Natasiá McLaren
Brooklyn,United States
Summary
Developed strong sales and customer service skills in fast-paced call center environment. Transitioning into new field with focus on leveraging communication and problem-solving abilities. Committed to delivering exceptional customer experiences and achieving team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Call center
IntouchCX
11.2023 - 05.2024
- 1A pimento way, Bioprist— Contract
- Adapted quickly to new technologies introduced into the call center environment, utilizing tools effectively during customer interactions.
Restaurant
The Shores
09.2022 - 08.2023
- Ironshore, industrial estate, Lot #5
- Skilled at working independently and collaboratively in a team environment.
Education
Associate of Science - Surgical Technology
Kingsborough Community College
Brooklyn, NY04-2028
High School Diploma -
St James High
Montego Bay, Jamaica01-2023
No Degree -
Chetwood Memorial Primary
01-2018
No Degree -
Montego Bay Infant School
01-2012
Skills
- Collaborative teamwork
- Customer Service
- Adaptability
- Multitasking
- Scheduling
- Phone handling
Certification
- Caribbean Secondary Education Certificate
- Business Education II
- Human Social Biology II
- English A I
- Mathematics III
- Information Technology II
- Social Studies III
- NCTVET/City & Guild
- Business Process Outsourcing (call center) Level 2
- Mathematics Level 1
Timeline
Call center
IntouchCX
11.2023 - 05.2024
Restaurant
The Shores
09.2022 - 08.2023
Associate of Science - Surgical Technology
Kingsborough Community College
High School Diploma -
St James High
No Degree -
Chetwood Memorial Primary
No Degree -
Montego Bay Infant School