Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Hi, I’m

Natasia Armitage

Waianae,HI
Natasia  Armitage

Summary

Dynamic professional I was honored with employee of the month twice i have extensive experience in customer service and cleaning, notably at integrated facility services Hawaii. Proven ability to enhance guest experiences through effective communication and problem-solving. Skilled in disinfection practices and chemical handling, ensuring safety and cleanliness. Recognized for exceptional teamwork and organization, contributing to a welcoming environment.

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building and bathrooms, workspaces, living quarters, hotels and customer areas. Experienced team player with strong service record, with good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

5
years of professional experience

Work History

Integrated Facilities Services

Cleaner
10.2024 - Current

Job overview

  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.

Kualoa Ranch & Activity / Private Nature Reserve

UTV TOUR GUIDE
07.2021 - 10.2024

Job overview

  • Deliver exceptional Guest service and front-line support to customers
  • conduct informative UTV tours of kualoa ranch catering to a diverse audience that includes tourists the general public private groups celebrity and educational institutes
  • Checked tour vehicles for cleanliness, safety and functionality.
  • conduct professional private tours that emphasize rich Hawaiian culture and thehistorical significance of kualoa
  • Established positive relationships with tour members through fun and engaging conversation.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Built personal relationships with guests to promote positive experiences.
  • Arranged for additional resources and personnel when needed to accommodate larger tour requests.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Excellent communication skills, both verbal and written.
  • Informed tour members of safety risks associated with attractions, confirming customer security.

Kualoa Ranch & Activity / Private Nature Reserve

Retail Sales Associate
01.2021 - 07.2021

Job overview

  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Tropical Farms Macadamia Nut Outlet

Retail Sales Associate
01.2020 - 07.2021

Job overview

  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

McKinley Community School For Adults
179 West Kaahumanu Avenue Kahului, HI 96732

GED

University Overview

Skills

  • Housekeeping
  • Laundry
  • Cleaning
  • Multitasking proficiency
  • Strong work ethic
  • Task prioritization
  • Reliability
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Communication
  • Problem-solving
  • Eger to learn/ open minded

Languages

English

Interests

  • Dancing Hula for Ke Lehua Tuahine
  • Photography
  • I enjoy helping others and giving back to the community
  • Volunteer Work
  • Camping
  • Surfing
  • Gardening

Timeline

Cleaner
Integrated Facilities Services
10.2024 - Current
UTV TOUR GUIDE
Kualoa Ranch & Activity / Private Nature Reserve
07.2021 - 10.2024
Retail Sales Associate
Kualoa Ranch & Activity / Private Nature Reserve
01.2021 - 07.2021
Retail Sales Associate
Tropical Farms Macadamia Nut Outlet
01.2020 - 07.2021
McKinley Community School For Adults
GED
Natasia Armitage