Summary
Overview
Work History
Education
Skills
Timeline
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Natasia Kendall

Tracy,CA

Summary

Hardworking and imaginative Makeup Artist with exceptional team commitment, strong attention to detail and outstanding communication skills. Thorough understanding of makeup techniques, beauty trends and creation of special effects with makeup. Passionate about leading and educating teams around beauty products and artistry. Dedicated Manager with undeniable service, artistry development, and interpersonal skills. Boasts more than 15 years of experience overseeing complex department-management tasks.

Overview

15
15
years of professional experience

Work History

Sales and Service Team Leader

Sephora USA
San Francisco, CA
06.2024 - Current
  • Monitored studio experience, performance metrics, and created reports for management review.
  • Prepared documentation, reports, and logs to identify and manage sales metrics and support behavior driven results.
  • Trained and mentored new team members to promote productivity, accuracy and elevated client experience.
  • Revised department schedules to maximize coverage during peak hours.
  • Networked with vendors and brand partners to improve client experience through education.

Published Makeup Artist

Self-employeed
02.2022 - Current
  • Performed makeovers for fashion shows and special events.
  • Collaborated with hairstylists, photographers, costume designers, models, and other professionals in the industry.
  • Provided makeup lessons to clients seeking to improve their personal makeup skills.

Specialty Department Supervisor

The Home Depot Inc
Tracy, CA
01.2020 - 08.2021
  • Supervised and trained staff on service techniques, boosting overall customer satisfaction.
  • Demonstrated store's values and mission through customer service to ensure complete customer satisfaction.
  • Contributed to positive, organized store appearance through Merchandising.
  • Worked closely with sales associates to complete tasks.

Pink Manager

Victoria's Secret & PINK
Daly City, CA
12.2009 - 06.2019
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction and streamline procedures.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Entered time and attendance logs in preparation for payroll.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.

Education

Cosmetology License -

Skyline College
San Bruno
03.2011

Skills

  • Supply and inventory management
  • Vendor management
  • Training and mentoring
  • Department Head
  • Driving business growth
  • Leadership development
  • Building brand awareness
  • Professional Networking
  • Client Relationship Building
  • Sales strategy

Timeline

Sales and Service Team Leader

Sephora USA
06.2024 - Current

Published Makeup Artist

Self-employeed
02.2022 - Current

Specialty Department Supervisor

The Home Depot Inc
01.2020 - 08.2021

Pink Manager

Victoria's Secret & PINK
12.2009 - 06.2019

Cosmetology License -

Skyline College

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Natasia Kendall