Natasia Navarro
Newnan,GA
Summary
To secure a position where I can utilize my interpersonal and communication skills Authorized to work in the US for any employer
Overview
12
12
years of professional experience
Work History
Remote Office Manager
Green Life Janitorial LLC
Niantic, CT
10.2021 - Current
- Manage the office and worked closely with the Director and Owner
- Overlooked workers in the office
- Made customer service phone calls to clients
- Emailed and called potential client’s
- Sent invoices to clients on quick books and sky nova
- Went out to facilities for walkthrough’s
- Managed the Sales team
- Also worked with our partner commercial cleaning company, Hub Cleaning Company LLC as a manager as well
- Worked on some marketing for the company
- Worked and did research on finding leads
- Interviewed, Hired and mentored employees
- Processed billing
- Managed team responsibilities
- Met with current clients
- Taken cared of tasks outside of office
- Dealt with finding and preparing bids, RFP, RFQ, and public contracts
- Created contracts and proposals
- August 2023 became the Remote Office Manager working from home.
Entrepreneur
IM Academy
Providence, RI
12.2020 - 09.2021
- I was involved in the IM Academy organization dealing with trades, investing, Forex, HFX and more
- I had to recruit people on my team by hosting small events and being comfortable with talking to people and promoting the organization
- I attended a convention August 2021 to learn more on how to be a good entrepreneur and learn the ropes of trading and investing
- I learned a lot and met a lot of new people and although I didn’t continue it, it was a good learning experience of how to being my own boss
Customer Service Representative
Rebuilders Automotive Supply
Coventry, RI
02.2019 - 02.2021
- Receiving inbound calls / making outbound calls to salvage yards
- Working with CRM in Microsoft
- Using outlook to email salvage yards
- Working with Microsoft excel and Word
- Creating shipments for pickups and sending shipments out
- Receiving invoices and creating purchase orders
- Following up with salvage yards on orders and program information.
Administrative Assistant
Parkside Utility Construction, LLC
Providence, RI
08.2018 - 10.2018
- (Temporary Work Assignment) Data entry
- Answering calls
- Entering Verizon bills into system
- Creating macros
- Working with excel
- Making folders for important documentation
- Other daily administrative tasks.
Staff Member
Providence Children's Museum
Providence, RI
03.2018 - 05.2018
- Making sure the exhibits are clean
- Making sure everything is safe in the exhibits for the guests.
Intern
Department of Human Services
01.2014 - 12.2017
- (3 separate internships throughout 3 separate summers during college for Department of human services) Data entry
- Filing paperwork and documents as needed
- Supported customer accounts by accurately updating information in systems
- Answered fraud calls and provided excellent service
- Working with other employees and interns to finish different projects.
Sales Associate
Fashion to Figure
Attleboro, MA
04.2015 - 05.2016
- Assist customers with purchases
- Fixing up the store to look presentable
- Helping customers and making them feel comfortable
- Daily administrative tasks.
Administrative Assistant
Frank S. Lombardi Law & Associates
Providence, RI
02.2013 - 05.2013
- (Temporary Internship) Received Inbound phone calls
- Filing folders
- Creating Pleading dockets
- Creating case files/folders
- Organizing important clientele information
- Attending Court.
Education
Bachelor of Arts in Criminal Justice -
Rhode Island College
Providence, RI05.2018
High School Diploma -
Academy for Career Exploration
Providence, RI06.2013
Skills
- Customer service
- Data entry
- Excellent computer skills
- Excel
- Microsoft office
- Outlook
- PowerPoint
- Word
- Cold Calling
- CRM Software
- English
- QuickBooks
- Office Management
- Recruiting
- Management
- Team Management
- Interviewing
- Delivery Driver Experience
- Administrative Experience
- Sales
- Driving
- Cash handling
- Mentoring
- Cash register
- Microsoft Excel
- Windows
- Workforce Management
- Administrative Support
- Customer Service
- Staff Management
- Contract Administration
- Scheduling and calendar management
- Scheduling Coordination
- Employee Training
- Proposal Writing
- Office Administration
- Clerical Support
- Scheduling
Languages
English
Full Professional
Spanish
Limited
Timeline
Remote Office Manager
Green Life Janitorial LLC
10.2021 - Current
Entrepreneur
IM Academy
12.2020 - 09.2021
Customer Service Representative
Rebuilders Automotive Supply
02.2019 - 02.2021
Administrative Assistant
Parkside Utility Construction, LLC
08.2018 - 10.2018
Staff Member
Providence Children's Museum
03.2018 - 05.2018
Sales Associate
Fashion to Figure
04.2015 - 05.2016
Intern
Department of Human Services
01.2014 - 12.2017
Administrative Assistant
Frank S. Lombardi Law & Associates
02.2013 - 05.2013
Bachelor of Arts in Criminal Justice -
Rhode Island College
High School Diploma -
Academy for Career Exploration