Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Awards
Timeline
Generic

Natassia Records

Lawrence,KS

Summary

Results-driven professional with extensive experience leading complex projects, cross-functional teams, and multi-agency initiatives. Proven track record in operational planning, risk management, and stakeholder collaboration across diverse sectors including government, law enforcement, community services, and private enterprise. Skilled at translating strategic goals into actionable plans, managing budgets and schedules, and ensuring compliance with regulatory and organizational standards. Secret security clearance maintained throughout military career.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Victim Services Coordinator

Lawrence Police Department
07.2020 - Current
  • Built and scaled a new program from the ground up, bridging law enforcement and nonprofit partnerships to deliver coordinated services.
  • Designed and implemented a cross-agency collaboration model, introducing a multidisciplinary approach to domestic violence response and aligning stakeholders toward certification.
  • Led cross-functional project teams, coordinating with law enforcement, nonprofits, and judicial partners to deliver measurable outcomes on time and in alignment with organizational goals.
  • Improved client navigation through the judicial process by 30% by streamlining workflows and enhancing service delivery.
  • Implemented evidence-based processes (crisis intervention, trauma-informed care), resulting in a 40% increase in client satisfaction ratings.
  • Developed and monitored KPIs, ensuring alignment with the City Strategic Plan and evaluating the effectiveness of project deliverables.
  • Created performance metrics with stakeholders to guide data-driven decisions, including refining lethality assessment protocols.
  • Facilitated stakeholder alignment between 12 different agencies through structured communication plans, ensuring transparency, accountability, and consistent progress reporting.
  • Advocated for and achieved policy enhancements within the department to strengthen victim support mechanisms, training over 165 personnel.
  • Maintained detailed project documentation, confidential records, and case statistics to support evaluation and continuous improvement.

Owner/Operator, Accounts Manager

Fuzzy’s Taco Shop
10.2017 - 12.2021
  • Directed full-cycle project management for restaurant buildout, including budgeting, vendor selection, permitting, and construction oversight, ensuring launch on time and within budget.
  • Coordinated cross-functional teams of contractors, architects, suppliers, and staff to align project milestones and operational requirements.
  • Developed and executed operational workflows, including staffing plans, scheduling, inventory management, and customer service protocols, driving efficient day-to-day operations post-launch.
  • Managed 6 business accounts to include budgets, financial planning, payroll and taxes, negotiating vendor contracts, and controlling costs to maximize ROI.
  • Implemented compliance measures with local health, safety, and licensing requirements, mitigating risk and ensuring regulatory approval.
  • Analyzed performance metrics, balanced strategic planning, and hands-on execution to transform a business concept into a thriving, fully operational restaurant.

Owner/Operator, Accounts Manager

Fuzzy’s Taco Shop
01.2012 - 12.2021
  • Developed and executed full-scale project plans for restaurant construction and design, guiding initiatives from concept through grand opening.
  • Led vendor management processes, including contract bidding, negotiation, and oversight for kitchen equipment procurement and interior finishings.
  • Managed buildout budgets and schedules, ensuring projects were delivered on time, within scope, and aligned with financial constraints.
  • Coordinated regulatory compliance, securing permits, occupancy approvals, and health inspections prior to launch.
  • Consolidated accounting data and produced financial reports (P&L, balance sheets, tax filings), improving budget accuracy and compliance efficiency.
  • Supervised business transitions, including operational wind-down, staff scheduling, and adaptive planning during delays or disruptions.
  • Created and optimized employee schedules based on sales forecasts, seasonal trends, and staff availability to balance labor efficiency with service demands.
  • Applied adaptive project management strategies to overcome operational and construction challenges, ensuring stakeholder communication and continuity of operations.

Operations Specialist /Air Traffic Controller

U.S. Navy Reserves
05.2005 - 05.2013
  • Led watch teams as supervisor and section leader, interpreting and evaluating tactical situations in real time and providing strategic recommendations to command leadership.
  • Coordinated complex air operations as Air Traffic Controller for helicopters and jet aircraft supporting Carrier Task Force (CTF-70), ensuring safety, precision, and mission readiness.
  • Executed operational planning and crisis management during deployment in support of Operation Enduring Freedom, balancing mission objectives with evolving tactical conditions.
  • Maintained active Secret security clearance throughout naval career, ensuring compliance with Department of Defense security protocols.
  • Recognized with three Letters of Commendation for leadership and operational excellence.
  • Awarded multiple Junior Sailor of the Quarter honors and Sailor of the Year, reflecting consistent high performance, teamwork, and leadership impact.
  • Assisted in developing standard operating procedures to improve efficiency across departments.
  • Coordinated daily operations to streamline workflows and enhance team productivity.

Community Supervision Officer

Tarrant County Community Supervision Corrections Department
08.2008 - 12.2011
  • Directed complex case management projects, supervised court-returned cases involving violations and special circumstances, and ensured timely resolution in line with policy and compliance standards.
  • Collaborated with judicial stakeholders by presenting case recommendations in court, preparing supervision conditions, and testifying as a subject matter expert on department findings.
  • Prepared and filed legal motions (revocation/adjudication), coordinating across the District Attorney, judges, and clerks to meet strict deadlines.
  • Conducted structured risk assessments to evaluate client compliance, applying data-driven decision-making to tailor individualized supervision plans.
  • Monitored performance metrics and behavioral trends, adjusting strategies to improve outcomes and reduce recidivism.
  • Collaborated with 4 judges, 2 assistant district attorneys, and over 12 attorneys in revocation hearings. Provided the court with recommendations needed to make decisions and perform special requests.
  • Conferred with the judge, assistant district attorney, defense attorneys, unit supervisors, field officers, and treatment professionals concerning cases and court activities on recommendations to be made to the court.
  • Facilitated group sessions and interventions, applying cognitive-behavioral frameworks to build accountability and achieve program objectives.
  • Prioritized high-risk cases, effectively managing workload and resources to improve departmental efficiency.
  • Generated detailed reports and dashboards for courts and leadership, providing actionable insights and recommendations for supervision modifications.
  • Ensured compliance with policies and legal standards through meticulous recordkeeping, audits, and process oversight.
  • Investigated incidents and violations, compiled evidence, interpreted assessment data, and presented findings in hearings under oath.

Education

Bachelor of Science - Criminal Justice

University of North Texas
Denton, Tx
01.2008

High School Diploma -

Grapevine High School
Grapevine, Tx
05-2002

Skills

  • Security Clearance (Eligible)
  • Project Planning & Execution
  • Stakeholder & Community Engagement
  • Risk Assessment & Mitigation
  • Compliance & Policy Implementation
  • Cross-Functional Collaboration
  • Full-Cycle Project Planning & Execution (construction buildouts, program development, cross-agency initiatives)
  • Budget Development, Forecasting & Cost Control

Accomplishments

  • Collaborated with multiple government agencies in total of 8 in the development of the Blueprint for Safety Model by Praxis International.
  • Founded and led the Domestic Violence Outreach Team for LKPD, creating a new program from concept to execution, improving coordination of victim services and community engagement.
  • Designed and implemented the first-ever Victim Services Coordinator role at Lawrence Kansas Police Department, establishing cross-agency workflows with Willow Domestic Violence Agency and enhancing support for victims.
  • Redesigned domestic violence response protocols by integrating the nationally recognized Lethality Assessment Protocol, improving risk identification, streamlining case response, and increasing overall victim safety outcomes.

Affiliations

  • Project Management Institute (PMI) membership
  • KC Mid America Chapter Project Management

Certification

PMP Certification Candidate- Completed 35 hours, PMI-approved coursework; exam in progress.

Awards

Junior Sailor of the Quarter Carrier Striker Group FIVE U.S. Navy Reserves 2007, (3) Letter of Commendations Carrier Striker Group Five U.S. Navy Reserves 2nd Qtr. 2007, 3rd Qtr. 2007, 3rd Qtr. 2008

Timeline

Victim Services Coordinator

Lawrence Police Department
07.2020 - Current

Owner/Operator, Accounts Manager

Fuzzy’s Taco Shop
10.2017 - 12.2021

Owner/Operator, Accounts Manager

Fuzzy’s Taco Shop
01.2012 - 12.2021

Community Supervision Officer

Tarrant County Community Supervision Corrections Department
08.2008 - 12.2011

Operations Specialist /Air Traffic Controller

U.S. Navy Reserves
05.2005 - 05.2013

Bachelor of Science - Criminal Justice

University of North Texas

High School Diploma -

Grapevine High School

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