Natassja Gay
Philadelphia,PA
Summary
A highly detail-oriented team player with strong organizational skills and willingness to take on added responsibilities to meet team goals. Reliable and upbeat candidate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated, dependable, and successfully organized at managing multiple priorities with a positive attitude, excellent organizational strengths and superior work ethic. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Event Registration Specialist
Philly Temps/Convention Center
09.2023 - Current
- Greets and assists attendees/exhibitors with registration applications & provides specified information for events
- Directs and guides attendees/exhibitors to their specified event location(s)
- Collects required documents/forms for event registration to enter attendees data into computer systems, & processes forms of payment(s) electronically
- Updates attendees/exhibitors profile information in the system electronically, as needed
- Prints event badges for attendees/exhibitors for access to event(s) and specialized event areas.
Photo Booth Host
Cut + Paste Photo Booth
08.2022 - Current
- Set-up photo booth display & equipment at booked events/venues (curated backdrops & props, photo printer, digital camera, & etc.)
- Hosts by engaging with guests to take photos while delivering instant memorable photo prints directly to the customer on the spot
- Engaged customers by suggesting fun poses and interacting with guests in fun ways.
- Maintaining proper care and cleanliness of photo booth display, props, and all equipment during events
- Breaking down/packing up photo booth & equipment at the end of events, cleaning photo booth area, & returning photo booth and all equipment to company owner.
Sales Associate
Aldi
09.2022 - 08.2023
- Assists customers on sales floor, registers, and self-checkout areas while minimizing wait times for customers during peak hours as needed
- Managed returns, exchanges and refunds in accordance with store policy.
- Opened, stocked, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Operating electric pallet jacks, dollies, hand trucks, & U-boats to retrieve and stock merchandise on sales floor, stock room, cooler, & freezer areas
- Operating cardboard baler machine to compress and compact empty cardboard boxes for waste-reduction/recycling purposes
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance daily.
- Fulfilling Instacart orders by selecting items requested, carefully packaging, labeling, and preparing orders for scheduled pick-ups
- Maintained cleanliness of store front, bathrooms, office, & break room areas daily (sweeping, mopping, vacuuming, dusting, wiping down registers/self-check-outs, trash removal, & etc.)
Sales Associate
Faber Coe & Gregg
05.2022 - 06.2022
- Managed efficient cash register operations while assisting customers on sales floor
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Prepared merchandise for sales floor by pricing or tagging.
- Received and stocked merchandise, clearly labeling items, and arranging according to display areas
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction
- Minimized wait times at register for customers during peak hours, maintaining a high level of customer satisfaction
Receiving Lead
The Academy of Natural Sciences Gift Shop (Event Network, Inc.)
01.2020 - 03.2020
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Used pallet jacks and dollies to load and unload goods from trucks.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Managed stock room operations and verified proper shipment procedures.
- Assisted with managing daily cash deposits, registers, & sales floor, as needed.
Spa Associate/Receptionist
Hand and Stone Massage and Facial Spa
10.2019 - 01.2020
- Managed front desk by answering phones, scheduling appointments, and greeting spa clients.
- Daily booking and confirming spa appointments via in-person & over the phone while assisting with client check-in/check-out process
- Assists clients with completing spa intake forms prior to appointment or walk-in, while promoting/offering spa memberships and active promotional offers
- Provided knowledgeable recommendations on appropriate treatments based on individual client needs, resulting in high satisfaction rates.
- Assists with opening/closing registers daily while accurately handling cash deposits
- Maintaining cleanliness of spa reception/lobby, treatment rooms, office, & break room areas (organizing, sweeping, dusting, sanitizing, etc.)
- Washing/drying laundry, folding towels, robes, & sandals, while maintaining adequate supplies for clients and disposing of damaged linens as needed.
Sales Lead Manager
New York & Company Outlet
05.2017 - 09.2019
- Managed sales floor and sales associates on shift, while adequately supporting Store Manager and Assistant Store Manger as needed
- Daily opening and closing store/registers, while handling store cash deposits & closing bank deposit drops
- Greeting and assisting customers on sales floor, adequately recommending the best products based upon their needs
- Recording hourly sales reports, while managing daily/weekly sales goals, emails, and driving company credit card promotions
- Executing floor-set changes, daily promo changes, adequate sign changes, window display arrangement/design & merchandise displays.
- Managing stock room by receiving daily shipments, accurately checking packaging lists, and tracking stock room inventory
- Maintain cleanliness of store front, window displays, dressing rooms, office, & break rooms daily
- Carefully picked, packed, & labeled daily customer orders received and schedule packages for FedEx pick-ups
- Established strong rapport with key clients, resulting in long-lasting partnerships and repeat business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Assisting with day-to-day operations, working efficiently and productively with all team members while attending monthly meetings to discuss and optimize sales/promotional strategies.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Bachelor of Fine Arts - Fashion Design
Moore College of Art And Design
Philadelphia, PA05.2023
Associate in Arts - Art And Design
Community College of Philadelphia
Philadelphia, PA12.2019
Skills
- Highly Detail-Oriented/Organizational Skills
- Analytical Thinking
- Problem-Solving/Troubleshooting
- Idea Development and Brainstorming
- Customer Relations
- Microsoft Office 365
- Google Suite
- Adobe Creative Suite
- Fashion Design (Sewing, Garment Construction, Pattern Drafting, Draping, Fashion Illustrations, Garment Designing, & Etc)
- Art (Various Mediums & Graphic Design)
- E-commerce Website Design
- Social Media (Navigation, Creativity, Trends, Engagement, Flexibility, Time Management, Organization)
Publications
- Beyond The Sea: Escape, "Astrid"
- Great Poems of the Western World, "Astrid" with honorable mention
Exhibitions/Shows
- Philly Create, "Philly Night Market" Secret Fashion Show,
Philly Create Studios -February 2024
- Philly Create, "Juneteenth Edition Fashion Showcase",
Aviation Institute of Maintenance -June 2023
- “Moore College of Art and Design 2023 Senior Fashion Show”,
The Weitzman National Museum of American Jewish History -May 2023
- “Pre-film Fashion Showcase Display”,
The Weitzman National Museum of American Jewish History -April 2023
- Fashion Display at "Maker’s Mingle Event", The Clay Studio -October 2022
- “In The Eye of the Beholder: Deconstructing Beauty” Art Exhibition,
Community College of Philadelphia -Fall 2019
- “April Is Art” Student Art Showcase,
Community College of Philadelphia -Spring 2018
Timeline
Event Registration Specialist
Philly Temps/Convention Center
09.2023 - Current
Sales Associate
Aldi
09.2022 - 08.2023
Photo Booth Host
Cut + Paste Photo Booth
08.2022 - Current
Sales Associate
Faber Coe & Gregg
05.2022 - 06.2022
Receiving Lead
The Academy of Natural Sciences Gift Shop (Event Network, Inc.)
01.2020 - 03.2020
Spa Associate/Receptionist
Hand and Stone Massage and Facial Spa
10.2019 - 01.2020
Sales Lead Manager
New York & Company Outlet
05.2017 - 09.2019
Bachelor of Fine Arts - Fashion Design
Moore College of Art And Design
Associate in Arts - Art And Design
Community College of Philadelphia
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