Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natausha Jones

Cartersville,GA

Summary

Driven professional with extensive experience in supplemental insurance at Integrity, excelling in claims adjustment, underwriting, and processing. Demonstrated expertise in insurance policy coverage and underwriting knowledge. Achieved significant improvements in claims evaluation accuracy and efficiency. Proven ability to deliver results through meticulous investigation and a highly motivated approach.

Overview

16
16
years of professional experience

Work History

Claims Adjuster

Integrity
04.2024 - Current
  • Examine policy holders benefits on their policies.
  • Examine claim forms submitted by policy holders for accuracy of required information.
  • Pay or deny claims based on policy holders benefits.

Agent Licensing

Integrity
01.2023 - Current
  • Sign agent contracts.
  • Submit background check on agents.
  • Appointment agent to sell products in requested states.

Underwriter

Integrity
09.2008 - Current
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
  • Made approval and denial recommendations by determining accurate risk levels.
  • Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
  • Evaluated applications to determine insurance coverage and appropriate risk classifications.
  • Data entry

Mail Processing Clerk

Integrity
08.2008 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
  • Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
  • Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality.
  • Print and mail insurance policies to policy holders.

Education

Northeast High
Saint Petersburg, Fl
2007

Skills

  • Claims Investigation
  • Highly motivated
  • Claims Processing
  • Advanced oral and written communication skills
  • Insurance policy coverage knowledge
  • Underwriting knowledge
  • Claims adjustment
  • Claims Evaluation

Timeline

Claims Adjuster

Integrity
04.2024 - Current

Agent Licensing

Integrity
01.2023 - Current

Underwriter

Integrity
09.2008 - Current

Mail Processing Clerk

Integrity
08.2008 - Current

Northeast High
Natausha Jones