Natausha Marston
Sacramento,CA
Summary
Proven achiever with extensive experience in warehouse operations and customer service, notably with Amazon. Excelled in order picking and shipment preparation, demonstrating exceptional time management and adaptability. Achieved significant productivity goals by mastering both hard and soft skills, ensuring high levels of customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Warehouse Fulfillment Associate
Amazon
11.2021 - 03.2024
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Prepared outbound shipments meticulously while adhering to all relevant regulatory requirements for shipping materials.
- Pulled orders quickly to maintain demanding productivity goals.
- Scanned packages and boxes and moved to loading dock for shipment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Picked and packed order items.
Office Technician
California Correctional Health Care Services
05.2019 - 04.2021
- Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling client files or correspondence.
- Coordinated and scheduled meetings and appointments.
- Compiled and analyzed data to produce reports.
Residential Account Executive
Comcast
08.2015 - 05.2019
- Leveraged strong time-management skills in managing multiple accounts simultaneously without compromising quality or attention to detail.
- Negotiated favorable contract terms for both the company and the client, ensuring long-term partnerships.
- Worked closely with cross-functional teams such as billing and technical support to address client concerns efficiently.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Education
High School Diploma -
Calvine High School
Sacramento, CA06.2001
Skills
- Order Picking
- Warehouse Safety
- Shipment Preparation
- Quick Learner
- Order Fulfillment
- Exceptional time management skills
Timeline
Warehouse Fulfillment Associate
Amazon
11.2021 - 03.2024
Office Technician
California Correctional Health Care Services
05.2019 - 04.2021
Residential Account Executive
Comcast
08.2015 - 05.2019
High School Diploma -
Calvine High School
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