Natavious Payne
Miami Gardens,FL
Summary
Seeking a dynamic role within a reputable organization that values continuous learning and skill expansion, providing the opportunity to unleash full potential. Committed to making a valuable contribution to the progress and success of the company, eager to leverage expertise and drive to achieve exceptional results.
Overview
9
9
years of professional experience
Work History
Warehouse Team Member (Seasonal)
Amazon
- Assisted in the efficient preparation of customer orders for delivery by skillfully sorting, scanning, and stacking packages on pallets
- Utilized technology such as scanners, computers, and handheld printers for inventory management
- Experienced in using carts, dollies, and other equipment to facilitate smooth item movement
Cashier/Customer Service Associate
Kool Treats by Mama Dukes
01.2017 - Current
- Effectively engage with customers, processing orders and payments with precision
- Ensure accurate order delivery, meeting and exceeding customer expectations
- Proficiently set up and dismantle equipment at various locations, ensuring smooth operations
- Maintain meticulous inventory records, ensuring accuracy and accountability at the end of each shift
- Assort mail and distribute to employees
- Deliver products and packages to different locations
- Ensure that outgoing mail is taken to USPS, FedEx, and UPS in a timely manner
Customer Support
Fastenal
02.2024 - 06.2025
- Worked with other customer support teams to develop consistent and equal high-quality levels of support.
- Provided exceptional customer support through active listening, problem-solving, and clear communication skills.
- Spearheaded initiatives aimed at improving the overall quality of customer support provided within the Patient Account Management team.
- Resolved client issues promptly by collaborating closely with internal departments such as customer support, finance, and legal teams.
Customer Supply Chain Support
Fastenal
02.2024 - 06.2025
- Troubleshot and resolved issues with vending machines to ensure optimal functionality and reduce downtime.
- Managed vending replenishment to maintain inventory levels and meet customer demand.
- Oversaw inventory management, ensuring accurate stock levels and minimizing discrepancies.
- Delivered exceptional customer care, providing prompt responses and solutions to customer inquiries.
- Ensured on-time delivery of products, meeting customer deadlines and maintaining high satisfaction.
- Managed receiving and restocking of products, ensuring efficient warehouse operations.
- Prepared products for delivery, ensuring accuracy and timely shipments.
Education
Bachelor of General Studies - Accounting
Youngstown State University
12.2022
Skills
- Microsoft Word
- Excel
- Power Point
- Office tasks
- Filing
- Handling telephone calls
- Managing cash transactions
- Communication skills
- Clarity
- Effectiveness
Timeline
Customer Support
Fastenal
02.2024 - 06.2025
Customer Supply Chain Support
Fastenal
02.2024 - 06.2025
Cashier/Customer Service Associate
Kool Treats by Mama Dukes
01.2017 - Current
Warehouse Team Member (Seasonal)
Amazon
Bachelor of General Studies - Accounting
Youngstown State University