Natawni Hillman
Baker City
Summary
Accomplished Emergency Department Technician at Saint Alphonsus Medical Center, adept in patient care and crisis intervention. Demonstrated strong problem-solving skills and compassion, enhancing patient satisfaction by 20%. Proficient in medical record-keeping and HIPAA compliance, ensuring data integrity and confidentiality. Recognized for effective team collaboration and delivering high-quality care in fast-paced environments.
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Emergency Department Technician
Saint Alphonsus Medical Center
10.2024 - 12.2025
- Assisted in patient triage and intake processes to ensure timely care delivery.
- Maintained cleanliness and organization of the emergency department to enhance workflow efficiency.
- Supported medical staff during procedures by preparing necessary equipment and supplies.
- Documented patient information accurately in electronic health records to maintain data integrity.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Participated in ongoing training programs to stay current on best practices in emergency medicine.
- Conducted regular inventory checks of medical supplies to maintain adequate stock levels within the Emergency Department.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Implemented crisis intervention techniques when needed, de-escalating potentially dangerous situations effectively.
- Collected accurate patient information, helping to streamline the registration process and reduce errors.
- Assisted in life-saving procedures, working alongside medical professionals to provide optimal care.
- Managed confidential patient records with discretion, adhering to HIPAA guidelines at all times.
- Improved patient satisfaction by quickly addressing concerns and providing compassionate care.
- Provided emotional support to patients and families during stressful situations, fostering trust and communication.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Quickly responded to codes and cardiac monitor alarms.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Disinfected tools, equipment and surfaces between patients.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Monitored vital signs and reported changes to nursing staff for prompt intervention.
Detox Technician
New Directions Northwest
05.2024 - 09.2024
- Administered withdrawal management protocols for clients in detoxification programs.
- Monitored vital signs and provided support during detoxification processes.
- Assisted in developing individualized treatment plans to meet client needs.
- Educated clients about substance use disorders and recovery options.
- Documented client progress and incidents accurately in electronic health records.
- Maintained cleanliness and safety standards within detox facility environments.
- Provided emotional support to patients experiencing withdrawal symptoms, helping them to better manage their discomfort.
- Streamlined intake process for new patients by accurately gathering essential information about medical history, substance use habits, and current health status at the time of admission.
- Contributed to a safe and supportive environment for patients, assisting in crisis intervention and de-escalation techniques when necessary.
- Ensured compliance with facility policies and procedures by maintaining a clean, organized workspace and adhering to all safety guidelines.
- Improved patient comfort by providing compassionate care and support during detoxification process.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Provided therapeutic activities to assist with patient development.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Took and monitored vital signs, administered medications, and managed patient behavior.
Certified Nursing Assistant
Saint Alphonsus Medical Center
01.2023 - 05.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided compassionate care and emotional support to enhance patient well-being.
- Maintained accurate patient records, contributing to continuity of care and compliance.
- Implemented infection control protocols, ensuring a safe environment for patients and staff.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Certified Nursing Assistant
Ashley Manor Memory Care
03.2021 - 01.2023
- Collaborated with healthcare team to develop individualized care plans for patients.
- Educated patients and families on health management and post-discharge care instructions.
- Trained new nursing assistants on procedures and best practices in patient care.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Provided compassionate care and emotional support to enhance patient well-being.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Built rapport with patients and families, providing emotional support during difficult times.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Supported patients with personal care tasks to preserve dignity and promote independence.
Caregiver
Meadowbrook Place Assisted Living
Education
No Degree - Certified Nursing Assistant Certification
Baker Technical Institute
Baker City 05-2018
GED -
Blue Mountain Community College
Baker City, OR05-2012
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Strong ethics
- Meal preparation
- Compassionate care
- Verbal and written communication skills
- First aid and safety
- Dementia care
- Medical record-keeping
- Team collaboration
- Medication and appointment reminders
- Alzheimer's care
- Direct patient care
- Behavioral management
- Documentation
- COVID-19 safety policies
- Mobility assistance
- HIPAA compliance
- Special needs care
- Heavy lifting
- Behavior redirection
- ADL assistance
- Incident reporting
- Care plan assessment
- Client transportation
- End-of-life care
- Hoyer lifting equipment
- Progress documentation
- Patient assessments
- Complex Problem-solving
- Transportation services
- PPE usage
- Indirect patient care
- Chronic illness management
- EMR / EHR
- Medical office administration
- Active listening
- Verbal and written communication
- Safety awareness
- Conflict resolution
- Patient advocacy
- Nutrition
- Autism support
- State regulations
- Lifting and transferring
- Fast learner
- Attentive to people
- Bedside care
Certification
- CNA - Certified Nurse Assistant
Timeline
Emergency Department Technician
Saint Alphonsus Medical Center
10.2024 - 12.2025
Detox Technician
New Directions Northwest
05.2024 - 09.2024
Certified Nursing Assistant
Saint Alphonsus Medical Center
01.2023 - 05.2024
Certified Nursing Assistant
Ashley Manor Memory Care
03.2021 - 01.2023
Caregiver
Meadowbrook Place Assisted Living
No Degree - Certified Nursing Assistant Certification
Baker Technical Institute
GED -
Blue Mountain Community College