Summary
Overview
Work History
Education
Skills
Timeline
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Nataya Beasley

Canton

Summary

Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

8
8
years of professional experience

Work History

CNA

Altercare of Hartville
10.2023 - Current
  • Assisted with activities of daily living such as feeding, dressing, hygiene, exercise programs
  • Adhered to all HIPAA regulations regarding confidentiality and privacy of patient information
  • Promptly responded to emergency situations following established protocols for medical emergencies
  • Reported changes in resident status to nursing staff promptly and accurately
  • Monitored resident's physical condition and reported any changes to the nurse immediately
  • Performed vital signs, bathing, grooming and toileting services for assigned patients
  • Assisted with ambulation, transferring and positioning of patients using appropriate safety measures
  • Developed positive relationships with patients by displaying compassion and empathy towards their needs
  • Followed established universal precautions to prevent the spread of communicable diseases
  • Utilized excellent communication skills when interacting with patients, families and other healthcare professionals
  • Maintained accurate records of patient care activities according to facility policy
  • Assisted residents with activities of daily living as described on individual care plans
  • Displayed excellent interpersonal skills when interacting with peers, faculty, staff, and guests
  • Established positive rapport with residents through active listening and constructive feedback
  • Demonstrated organizational abilities by maintaining records of resident safety, security, and behavior issues
  • Accompanied clients to doctors' offices and other trips outside of facility or home, providing assistance and companionship
  • Observed resident functioning and reported changes in condition or behavior to supervisor

Resident Assistant

The Village of St. Edwards
07.2023 - 11.2023

Concierge Specialist

Arhaus
01.2023 - 04.2023
  • Company Overview: Concierge Specialist (call center corporate office)
  • Completing inbound and outbound calls to guests (Approximately 100 calls per day)
  • Placing requests for parts, remakes, or processing refunds for guests, if damages arose during delivery
  • Getting Guests issues to the correct team to help provide a resolution as far as replacing orders for replacement furniture of guest wished to do that Used Storis, Excel, word, and Salesforce to manage cases
  • Utilized problem-solving skills to quickly resolve guest inquiries or complaints
  • Provided timely responses to emails, phone calls, and other requests from guests
  • Utilized basic conflict resolution skills to handle difficult guests and customers
  • Concierge Specialist (call center corporate office)

Teacher's Assistant

North Canton CDC
09.2020 - 11.2022
  • Assisted teachers in developing effective lesson plans and instructional materials to meet the needs of all students
  • Supervised students during lunch periods, recesses, assemblies, and other special events
  • Provided individualized instruction to small groups of students within a classroom setting, reinforcing concepts taught by the teacher
  • Identified student challenges and discussed corrective actions with lead teacher
  • Participated in in-service training, staff meetings and other activities to facilitate professional development
  • Used appropriate behavior management strategies and techniques
  • Assured that safety rules were observed and guarded against accidental injury
  • Took attendance and kept track of evaluations and paperwork
  • Communicated regularly with parents regarding their child's academic progress and behavior in the classroom
  • Interacted with students in a manner congruent with chronological age and developmental level

Kitchen Member

EAST OF CHICAGO PIZZA
07.2017 - 05.2020
  • Ensured accurate billing procedures were followed when processing payments from customers
  • Exhibited strong knowledge of food safety regulations and sanitation guidelines
  • Demonstrated ability to multi-task by managing multiple orders simultaneously
  • Showed proficiency in operating kitchen equipment, such as ovens, grills, microwaves, stoves, and fryers
  • Displayed excellent communication skills while interacting with other kitchen staff members and customers
  • Utilized problem-solving abilities to quickly address customer complaints or issues with orders

Education

Bachelor of Arts - Communication Studies

Kent State University
Kent, OH
08-2022

High School Diploma - core subjects, culinary arts

Timken Senior High School
Canton, OH
05-2017

Skills

  • MICROSOFT WORD
  • EXCEL
  • STORIS
  • SALESFORCE
  • POS SYSTEMS
  • CUSTOMER SERVICE
  • CULINARY
  • GOOGLE DOCS
  • GOOGLE SPREADSHEET
  • Positive attitude
  • Patient care
  • Detail-oriented mindset
  • CPR certified
  • Vital signs monitoring

Timeline

CNA

Altercare of Hartville
10.2023 - Current

Resident Assistant

The Village of St. Edwards
07.2023 - 11.2023

Concierge Specialist

Arhaus
01.2023 - 04.2023

Teacher's Assistant

North Canton CDC
09.2020 - 11.2022

Kitchen Member

EAST OF CHICAGO PIZZA
07.2017 - 05.2020

Bachelor of Arts - Communication Studies

Kent State University

High School Diploma - core subjects, culinary arts

Timken Senior High School

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Nataya Beasley