Summary
Overview
Work History
Education
Skills
Timeline
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Nataya Henry

Mullins,SC

Summary

Proven team leader and effective communicator, demonstrated during tenure at McDonald's. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining operations. Skilled in cash handling and customer service, I consistently met quality expectations, contributing to team goals with resilience and persistence. Achieved significant improvements in service delivery by leveraging hospitality service expertise and leadership qualities.

Overview

5
5
years of professional experience

Work History

Crew Member

Hardees
03.2024 - 10.2024
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.

Crew Member

Burger King
02.2021 - 10.2022
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.

Nursing Attendant

UHS Wilson Medical Center
06.2022 - 10.2023
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Implemented one-on-one assistance for special needs patients which allowed them to participate fully in daily activities.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.

Crew Member

McDonald's
01.2020 - 10.2021
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Became familiar with products to answer questions and make suggestions.
  • Worked well with teammates and accepted coaching from management team.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

High School Diploma -

Maine-Endwell
Endwell, NY
06.2022

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Customer Service
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Self-discipline
  • Interactive communication skills
  • Flexible Schedule
  • Safe Food Handling
  • Integrity and Honesty
  • Safety awareness
  • Initiative and Self-Motivation
  • Verbal and written communication
  • Leadership Qualities
  • Drive-Thru Operations
  • Food Preparation
  • Heavy Lifting
  • Learning Agility
  • Store Opening and Closing
  • Crew Leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise

Timeline

Crew Member

Hardees
03.2024 - 10.2024

Nursing Attendant

UHS Wilson Medical Center
06.2022 - 10.2023

Crew Member

Burger King
02.2021 - 10.2022

Crew Member

McDonald's
01.2020 - 10.2021

High School Diploma -

Maine-Endwell

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Nataya Henry