Nataya McGhee

• Resolved guest issues promptly, resulting in positive feedback and return visits.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Enforced policies and procedures to increase efficiency.
• Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
• Maintained clean and organized front desk areas to uphold polished company image.
• Answered multi-line phone system and enthusiastically greeted callers.

Sociable Server offering 4+ years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

• Facilitated communication between patients and various departments and staff.
• Applied administrative knowledge and courtesy to explain procedures and services to patients.
• Verified patient insurance eligibility and entered patient information into system.
• Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.