Natchanan Lerttanathip
Martinsburg
Summary
Dedicated professional with expertise in customer service, time management, and problem solving. Proven ability to connect with diverse individuals in hospitality and travel industries, ensuring safe and memorable experiences. Strong team player with a focus on reliability and effective communication. Multilingual skills enhance interactions with clients from various backgrounds.
Overview
14
14
years of professional experience
Work History
Server
Cracker Barrel
10.2024 - Current
- Provide excellent customer service by greeting guests.
- Taking orders of food and beverages accurately.
- Delivering orders and ensuring a positive dining experience.
Server/ Bartender
Thai Martinsburg Restaurant
04.2024 - 10.2024
- Provides information to customers with food and beverage selections.
- Serves food and beverages in a positive, efficient and friendly manner.
- Communicating and collaborating with other servers and staff to maintain a smooth and a positive dining experience for all guests.
Cabin Crew
AirAsia X
11.2010 - 06.2020
- Responsible for passengers’ safety and comfort throughout the flight.
- Ensuring passengers are aware of safety procedures following safety, security rules and regulations.
- Welcoming, assisting passengers with seating, stowing luggage, addressing their needs.
- Providing first aid, managing in flight emergencies and coordinating with other crew members to ensure a smooth and efficient flight.
Education
Business English
Suan Su-Nandha Rajabhat University
01.2009
Skills
- Strong work ethic
- Exceptional customer service
- Reliability and punctuality
- Safety awareness
- Problem-solving
- Teamwork and cooperation
- Multilingual proficiency
- Safety procedures
- Adaptability and flexibility
- Interpersonal skills
- Time management
- Verbal and written communication
- Cleanliness and sanitation
Training
- 02/20/17 – 02/23/17, Senior Cabin Crew
- 10/05/17, Disability Equality Training
- 04/21/18 – 04/22/18, Dangerous Goods Regulation CAT-11
Personal Information
- Date of Birth: 01/20/87
- Gender: Female
- Nationality: Thai
Languages
Thai
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Server
Cracker Barrel
10.2024 - Current
Server/ Bartender
Thai Martinsburg Restaurant
04.2024 - 10.2024
Cabin Crew
AirAsia X
11.2010 - 06.2020
Business English
Suan Su-Nandha Rajabhat University
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