Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nate Aleman

Ruskin,FL

Summary

Dynamic customer service professional with a proven track record at Bush Gardens, excelling in conflict management and service excellence. Skilled in resolving disputes with empathy, enhancing customer loyalty and satisfaction. Proficient in effective time management, ensuring prompt responses to inquiries and concerns, fostering a positive customer experience.

Overview

1
1
year of professional experience

Work History

Cook's Assistant

Freddys Frozen Custard And Steakburger
01.2024 - 03.2025

Customer Service Representative

Bush Gardens
03.2024 - 12.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

High School Diploma -

Brandon High School
Brandon, FL
05-2025

Skills

  • Commitment to Service Excellence
  • Strong Verbal Skills
  • Skilled Conflict Management
  • Effective Time Management

Timeline

Customer Service Representative

Bush Gardens
03.2024 - 12.2024

Cook's Assistant

Freddys Frozen Custard And Steakburger
01.2024 - 03.2025

High School Diploma -

Brandon High School
Nate Aleman