Nate' Armstead
Freehold,NJ
Summary
Healthcare professional prepared for administrative roles within medical settings, bringing valuable experience in patient interaction and record management. Known for reliability in team settings and adaptability to dynamic healthcare environments. Proficient in managing patient information, scheduling, and ensuring smooth communication among medical staff.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Unit Clerk
Allaire Rehab And Nursing
11.2024 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Optimized unit workflow by effectively scheduling appointments and organizing staff meetings.
- Served as an essential liaison between patients, families, and healthcare providers to address concerns promptly and professionally.
Certified Nursing Assistant
Immaculate Mary Rehabilitation Center
09.2021 - 05.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Front Desk Receptionist
Oakwood Rehabilitation Center
03.2018 - 04.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Order Picker
McKesson
05.2016 - 07.2017
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
Temp Agencies
Adecco Staffing
02.2013 - 03.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Freehold Borough Highschool
Freehold, NJ06-1991
Skills
- HIPAA compliance
- Preparing charts
- Documentation skills
- Chart updating
- Multi-line phone system
- Medical terminology
- Reception management
- Electronic charting
- Supply restocking
- Document management
- Strong organization
- Arranging transportation
- Faxing orders
- Replenishing inventory
- Problem-solving
- Scheduling tests and procedures
- Customer service
- Time management
- Appointment scheduling
- Data entry
- Computer proficiency
Certification
Certified Nurses Assistant Certification
Timeline
Unit Clerk
Allaire Rehab And Nursing
11.2024 - Current
Certified Nursing Assistant
Immaculate Mary Rehabilitation Center
09.2021 - 05.2023
Front Desk Receptionist
Oakwood Rehabilitation Center
03.2018 - 04.2020
Order Picker
McKesson
05.2016 - 07.2017
Temp Agencies
Adecco Staffing
02.2013 - 03.2016
High School Diploma -
Freehold Borough Highschool
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