Nate Buck
Montpelier,VT
Overview
7
7
years of professional experience
Work History
Retail Outlet Manager
Von Trapp Family Lodge & Resort
03.2025 - Current
- Directed daily operations, ensuring optimal customer service and sales performance.
- Trained and developed staff, fostering a motivated team environment.
- Implemented inventory management processes, reducing stock discrepancies.
- Analyzed sales data to identify trends and drive strategic marketing initiatives.
- Oversaw visual merchandising to enhance store appeal and increase foot traffic.
- Managed vendor relationships, negotiating favorable terms for cost savings.
Bookkeeper
On The Dot HVAC
08.2024 - Current
- Manage check deposits and bank reconciliations for accurate financial records.
- Streamline accounts payable processes, ensuring timely payments and precise data entry.
- Enhance financial accuracy through meticulous data entry and reconciliation efforts.
Retail Sales Associate
Roam
11.2024 - 04.2025
- Assist customers with product choices, enhancing their shopping experience.
- Efficiently manage POS transactions, ensuring cash accuracy and smooth operations.
- Utilize product knowledge to improve customer satisfaction and retention.
- Maintain a welcoming store environment, fostering positive customer interactions.
Customer Service Representative
Darn Tough Vermont
08.2022 - 09.2024
- Responded to customer inquiries via calls, emails, and chats, enhancing satisfaction and loyalty.
- Managed returns and warranties across platforms, improving process efficiency and customer experience.
- Resolved order and shipment issues, ensuring timely delivery and customer satisfaction.
- Utilized multiple systems for data management, enhancing operational efficiency and accuracy.
Retail Sales Lead
Garage Sale Vintage
01.2022 - 05.2022
- Led staff training and scheduling to enhance customer satisfaction in a vintage retail setting.
- Improved team efficiency, resulting in a noticeable increase in sales and customer retention.
- Developed strong customer relationships, fostering a welcoming and engaging shopping environment.
- Elevated customer experience in vintage shop with bar, enhancing sales and brand loyalty. Streamlined staff scheduling and training, boosting team efficiency.
Buyer/Social Media Manager
Scout Dry Goods & Trade
01.2021 - 02.2022
- Welcomed clients, explained sales process, ensuring smooth transactions.
- Priced items for sales floor, optimizing inventory turnover.
- Captured and promoted shop via social media, enhancing brand visibility.
- Streamlined client check-in process, enhancing efficiency and customer satisfaction while maintaining accurate inventory management.
- Pioneered creative social media content strategies, significantly boosting online presence and attracting a broader customer base.
Customer Service Consultant
Floyd’s 99 Barbershop
07.2019 - 01.2020
- Managed shop operations, ensuring smooth opening and closing processes.
- Handled customer inquiries and scheduled appointments, enhancing customer satisfaction.
- Maintained accurate financial transactions at the register, ensuring accountability.
- Coordinated stylist schedules, optimizing appointment bookings and resource allocation.
- Kept shop clean and organized, contributing to a welcoming customer environment.
- Managed daily operations, including opening/closing procedures and cash handling. Coordinated stylist schedules and client appointments while maintaining shop cleanliness.
- Facilitated seamless communication between clients and stylists. Ensured efficient workflow by managing appointments and maintaining a well-organized, functional workspace.
Photographer for Social Media + Website
BAZAR
06.2019 - 11.2019
- Captured boutique merchandise on models for digital platforms, enhancing brand visibility.
- Boosted online engagement through visually compelling product photography.
- Utilized photography skills to create appealing images, driving customer interest.
- Adapted to seasonal demands, ensuring timely delivery of high-quality visuals.
Sales Associate, Social Media
Eyes Open
06.2018 - 07.2019
- Collaborated with product creators to enhance storytelling for improved sales engagement.
- Developed compelling product narratives, boosting customer interest and purchase likelihood.
- Utilized storytelling skills to connect customers with product origins, enhancing brand loyalty.
- Fostered strong relationships with product makers, enhancing customer engagement through authentic storytelling and boosting sales of featured items.
- Developed creative social media strategies to showcase product origins, resulting in increased online engagement and customer interest in unique offerings.
Education
BFA - Photography
Maine College of Art
Portland, Maine05.2017
High School - undefined
U-32 High School
Montpelier, Vermont06.2012
Skills
- Product knowledge
- Customer service
- Cash handling
- POS systems
- Bookkeeping
- Data entry
- Social media management
- Photography
- Retail sales
- Scheduling
- Training
- Pricing
- Appointment management
- Store operations
- Staff training and development
Timeline
Retail Outlet Manager
Von Trapp Family Lodge & Resort
03.2025 - Current
Retail Sales Associate
Roam
11.2024 - 04.2025
Bookkeeper
On The Dot HVAC
08.2024 - Current
Customer Service Representative
Darn Tough Vermont
08.2022 - 09.2024
Retail Sales Lead
Garage Sale Vintage
01.2022 - 05.2022
Buyer/Social Media Manager
Scout Dry Goods & Trade
01.2021 - 02.2022
Customer Service Consultant
Floyd’s 99 Barbershop
07.2019 - 01.2020
Photographer for Social Media + Website
BAZAR
06.2019 - 11.2019
Sales Associate, Social Media
Eyes Open
06.2018 - 07.2019
High School - undefined
U-32 High School
BFA - Photography
Maine College of Art
Additional information
- Personal References
- Michelle Zimmer, Former Mgr at Darn Tough, (631) 275-1791
- Dani Hersam, Friend/Colleague, (802) 595-1217
- Samantha Rivera, Friend/Colleague, (720) 382-6714
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