Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Languages
Timeline
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Nate Cienfuegos

Seattle,WA

Summary

Innovative and organized professional with knack for multitasking and effective communication. Possesses comprehensive knowledge of project management principles and event planning, coupled with strong administrative and coordination skills. Committed to driving successful program execution and delivering impactful results.

Overview

5
5
years of professional experience

Work History

Program Coordinator (UW Tower)

University of Washington
07.2024 - Current
  • Provide business operations and communications support for a high-rise building that supports over 60 University of Washington departments and 2,000 university employees.
  • Provide communications support for Tower Building Manager, supervisors, shop leads, and other zones.
  • Prepare correspondence, records, reports, forms, memoranda, and other materials on behalf of the Tower for the Maintenance Zone Manager, Maintenance Supervisors, and Zone Coordinators.
  • Collaborate with clients such as UW Tower tenants, Board of Regents, UW affiliates, and non-UW affiliates.
  • Maintain excellent communication skills and display professionalism with people at all levels throughout the UW.
  • Create and maintain productive working relationships with students, tenants, staff and faculty, along with other UW departments and business partners of the Tower.
  • Attend peer meetings to standardize implementation of department-wide policies and procedures.
  • Provide new ideas and suggestions to peers and managers/supervisors to make policies and procedures more efficient and effective for the Tower.
  • Facilitate recruitment process for our team, including the onboarding process for new hires.
  • Coordinate with UW Facilities Partner Resources personnel to handle the processing of FMLA and Disability Accommodation policies and procedures.
  • Coordinate and supervise OT events that are held in Tower event spaces and oversee other event staff.
  • This includes providing estimates, assigning event staff, coordinating A/V equipment, catering, setup, parking, custodial and security staff coverage for events, and handling event payment via budget numbers and checks.
  • Manage all reservations on 22nd floor T-22 Conference Center and in other conference rooms and rental spaces.
  • Facilitate weekly team collaboration meetings and arrange monthly meetings with all Tower floor coordinators.
  • Create and distribute monthly meeting notes and newsletter to all floor coordinators for them to distribute.
  • Assist other departments in their PR efforts by coordinating their messages and content in our newsletter.
  • Maintain & record all Tower rental space charges and temporary building access card charges which involve the use and handling of department Workday budget numbers and direct checks.
  • Maintain digital filing systems, including departmental personnel files.
  • Coordinate office equipment ordering and maintain records of purchases and key inventories.
  • Keep UW Tower website up-to-date and make edits to web pages when needed.

Crew Member (Part-Time)

AMC Theatres
04.2022 - 09.2022
  • Used FM radio communications system to request and dispatch maintenance personnel.
  • Monitored the theater's incoming calls and provided guests with excellent customer service through effective and professional communication daily.
  • Presented a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
  • Answered guest questions courteously and accurately or directed them to someone who could assist.
  • Provided exceptional customer service, ensuring a positive guest experience during high-volume periods.
  • Collaborated with team members to efficiently manage daily operations and optimize workflow.
  • Resolved guest inquiries and complaints promptly, reinforcing brand loyalty through effective communication.
  • Monitored inventory levels and restocked supplies, contributing to seamless operational efficiency.
  • Supported promotional events by setting up displays, increasing engagement with moviegoers.
  • Adhered to cash handling protocols while processing transactions accurately at the box office and concessions.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Delivery Driver (Part-Time)

NAPA Auto Parts
04.2021 - 09.2021
  • Created and provided invoices for customers in addition to handling cash transactions.
  • Assisted in managing bulk ordering and parts inventory.
  • Worked independently and communicated with the NAPA Team to provide updates regarding deliveries.
  • Built long-term relationships with customers on a day to day basis when making deliveries.
  • Served as a NAPA Brand Ambassador
  • Delivered automotive parts to customers efficiently and safely, ensuring timely service.
  • Collaborated with team members to optimize delivery routes and reduce travel time.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Conducted vehicle inspections regularly to ensure compliance with safety standards.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Stocker

Ace Hardware
09.2020 - 01.2021
  • Stock and organize merchandise during overnight shifts, consistently meeting productivity targets.
  • Perform quality checks to ensure accurate labeling and placement of inventory.
  • Operate pallet jacks and RF scanners to manage stock flow efficiently.
  • Maintain a clean and hazard-free work area in compliance with OSHA standards.
  • Organized and managed incoming shipments, ensuring timely and precise distribution to appropriate locations.
  • Collaborated with team members to enhance workflow efficiency, reducing time spent on material retrieval.
  • Monitored safety protocols, contributing to a safer work environment and minimizing workplace accidents.

Education

Bachelor of Arts - Communications

University of Washington
Seattle, WA
06-2022

Skills

  • Microsoft 365 proficiency
  • Adobe Creative Suite experience
  • Bilingual Communication (English & Spanish)
  • Strong written, verbal, and interpersonal communications skills
  • Teamwork
  • Time management
  • Event coverage
  • Task delegation
  • Event coverage planning
  • Team building
  • Public speaking
  • Staff hiring and evaluations
  • Decision-making
  • Customer service experience
  • Attention to detail
  • Onsite tours
  • Marketing materials
  • Program management
  • Office administration
  • Strategic planning
  • Process improvements
  • Project management

Accomplishments

University of Washington 2023 Distinguished Staff Award

Affiliations

  • University of Washington Stepping Stones For Success Program

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Program Coordinator (UW Tower)

University of Washington
07.2024 - Current

Crew Member (Part-Time)

AMC Theatres
04.2022 - 09.2022

Delivery Driver (Part-Time)

NAPA Auto Parts
04.2021 - 09.2021

Stocker

Ace Hardware
09.2020 - 01.2021

Bachelor of Arts - Communications

University of Washington

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