Nate Derring

• Branded and created the largest independent management company in Hawaii managing 120 rental cars. Expanded from the Island of Maui, to Kona, Big Island, and St. George, Utah currently bringing in 2 Million annually in revenue.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
• Increased client satisfaction by implementing innovative business strategies and streamlining processes.
• Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
• Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Developed a high-performing team through effective recruitment, training, and performance management.

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
• Enhanced company performance by implementing strategic plans and overseeing daily operations.
• Cultivated strong relationships with external partners to foster collaboration and maximize resources.
• Streamlined organizational processes by evaluating current systems and implementing improvements.
• Increased sales revenue by developing and implementing innovative sales strategies.
• Identified new business opportunities through comprehensive market analysis and trend forecasting.

• Increased inbound service levels 60% across the department and maintained it.
• Monitored team & processes to maximize productivity, while focusing on origination volume and performance metrics. This was accomplished by offering enhanced credit training and coaching to agents.
• Instrumental within learning development in creating training and continuing education within our Loan Originations centers.
• Recipient of STAR Performer awards for all months from July 2016 thru December 2016, as well as STAR Performer awards for January 2017 thru March 2017.
• Recipient of Exeter Finance Corp. Most Valuable Performer of the year, given to one manager for 2016
• Challenged, coached and cultivate credit analysts into proficient agents that make informed and educated decisions that minimize risk to our company.
• Conducive in educating the Loan Origination Group with expertise in dealer relations by offering behind the scenes access to the retail automotive finance industry.

• Streamlined credit approval processes for faster decision-making and increased customer satisfaction.
• Leveraged data-driven insights to continuously refine and improve credit management processes, resulting in a more efficient and effective operation.
• Evaluated loan applications for risk factors, ensuring compliance with established underwriting guidelines and industry regulations.
• Managed a diverse loan portfolio while adhering to strict credit quality standards and regulatory guidelines.
• Enhanced team productivity, providing ongoing training and guidance to credit analysts and support staff.
• Mentored junior team members in best practices for analyzing loan applications and making sound underwriting decisions.
• Improved regional credit performance by developing and implementing effective credit management strategies.
• Work cross-functionally with sales, management, and other departments to maintain effective operations.
• Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
• Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
• Investigated and evaluated customers for creditworthiness and potential risk factors.

• Built and maintained relationships with indirect prime & subprime lenders.
• Established an in-house sub-prime lending program.
• Crafted and implemented lending screening and a loan stipulation gathering process.
• Developed organizational sustainability while leading from remote locales.

• Developed accurate monthly forecasts using historical data trends combined with current market conditions for enhanced decision-making capabilities.
• Provided insightful recommendations for process improvements, contributing to increased operational efficiency across the organization.
• Assisted with recruiting, interviewing, and hiring new department employees.

• Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
• Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
• Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
• Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
• • created the largest independent dealership in Northern Utah.
  • Grew annual sales revenue to more than 20 million dollars annually within the first five years.
  • Provided oversight of 10 managers and 32 employees; including sales, finance, service, and administration.
  • Served as a resident credit expert for our clients.
  • Designed creative multimedia advertising campaigns, which motivated record customer turnouts.
  • Built personal relationships with credit managers and various indirect lenders.
  • Achieved notoriety throughout Northern Utah for exceptional customer and dealership services.
  • Hired and trained highly effect sales management team, service department, and parts department staff all focused on maintaining the standards and integrity of the dealership, which solidified relationships with the public and yielded reoccurring purchases and client referrals.
  • Conducted weekly meetings with management teams to ensure accountability and goal achievement. In short, ensured the dealership was successful through interpersonal relationships and dedicated work ethic.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

• Developed and implemented strategies to increase sales and profitability.

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Responsible for operations of both a franchise dealership and a second independent location.
  • Was accountable for the oversight of 8 managers and 28 employees; including sales, finance, service, and office administration.
  • Provided hiring and training of management as well as attended auto auctions as the store buyer.
  • Doubled sales revenue within the first six months of employment and increased sales revenue by more than 400% within the first year.
  • Directed meetings with field-proven training methods.
  • Achieved team focus and goals through dedicated leadership and hands-on demonstrations.