Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nate Dugas

Tucson ,AZ

Summary

Proven track record in enhancing customer satisfaction and streamlining delivery processes, demonstrated during tenure at Walmart. Expert in customer service expertise and sales experience, achieving significant improvements in shopping efficiency and support. Skilled in product picking and adept at fostering positive customer interactions, ensuring a seamless shopping experience.

Overview

3
3
years of professional experience

Work History

Online Personal Shopper

Walmart
10.2023 - 10.2024
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Overnight Stocker

Frys Food
10.2022 - 09.2023
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Customer Care Executive

Thinkspace Executive Suites
08.2022 - 09.2022
  • Assigned and designated job territories to customer care staff according to performance and history.
  • Explained online self-help options to customers to promote additional and after-hours support choices.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.

Cashier/Front Loader

Lowes Hardware
01.2022 - 08.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

V.sue Clevlend Highscool
4800 Cleveland Heights Rd NE Rio Rancho, NM 87144
04.2021

Skills

  • Sales experience
  • Route Planning
  • Customer service expertise
  • Product picking
  • Delivery Management
  • Product expertise

Languages

Spanish
Native or Bilingual

Timeline

Online Personal Shopper

Walmart
10.2023 - 10.2024

Overnight Stocker

Frys Food
10.2022 - 09.2023

Customer Care Executive

Thinkspace Executive Suites
08.2022 - 09.2022

Cashier/Front Loader

Lowes Hardware
01.2022 - 08.2022

High School Diploma -

V.sue Clevlend Highscool

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Nate Dugas