Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nate Hoden

Atlanta,GA

Summary

A seasoned professional in the field of training and instructional design, I bring a wealth of expertise in crafting engaging and interactive learning experiences. With proficiency in eLearning authoring tools such as Adobe Articulate 360 and video creation tools like Camtasia and Vyond, I have successfully designed and developed a myriad of eLearning modules and instructional videos that align seamlessly with organizational training objectives. My role extends to comprehensive curriculum development and collaborating closely with subject matter experts to structure effective learning paths for employees.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior ELearning Developer

HD Supply
11.2021 - Current
  • Design and Develop eLearning Content: Utilize eLearning authoring tools such as Adobe Articulate to design and develop engaging and interactive eLearning modules that align with organizational training objectives.
  • Video Content Creation: Employ video tools like Camtasia and Vyond to produce high-quality instructional videos and animations, enhancing the learning experience for diverse audiences.
  • Curriculum and Program Development: Collaborate with subject matter experts to create comprehensive training curricula that cover all short-range and long-range planning and goals.
  • Training Needs Analysis: Conduct thorough training needs analysis to identify gaps in employee skills and knowledge, and design curriculum to address those needs. Continuously review content and evaluate training courses for content accuracy quality, and effectiveness. Present continuous improvement strategies and recommendations when necessary.
  • Virtual Training Delivery: Leverage eLearning and video tools to conduct virtual training sessions, ensuring a seamless and engaging online learning experience for remote or distributed teams.
  • Learning Management System (LMS) Management: Oversee the administration and utilization of Peoplesoft ELM, Workday Learning, and LinkedIn Learning, ensuring accurate tracking of training progress, generating reports, and maintaining up-to-date learner records.
  • Collaboration with Stakeholders: Work closely with internal stakeholders, including subject matter experts, department heads, and project managers, to gather information, align training content with organizational goals, and ensure the effectiveness of training initiatives.
  • Project Management: Manage multiple training projects concurrently, ensuring timely delivery of high-quality training materials within established deadlines.
  • Documentation: Maintain comprehensive documentation for all training materials, processes, and procedures, facilitating knowledge transfer and future updates.

Business Readiness Lead, Training Specialist

HD Supply
09.2016 - 11.2021
  • Develop project management and business readiness documents, including Change Management/Impact Plans, Adoption Mitigation Plans, Communication Plans, Training Plans, Go/No-Go Assessments, and any additional Business Readiness tools designated for specific projects.
  • Report Business Readiness project progress to business owners and senior management.
  • Act as training and communication liaison between project management teams and business customers to simplify technical project information.
  • Work with internal customers to translate business requirements into defined training needs including conducting needs analysis and developing learning objectives, scope, audience, timing, and delivery method to fulfill training needs.
  • Perform User Acceptance Testing (UAT) and end user testing and training.
  • Utilize SAP, Salesforce, and ALM for user testing and reporting.
  • Develop and manage program metrics to aid in evaluating project effectiveness; ensured achievement of objectives and alignment with business priorities.
  • Provide webinar training and instructional content for all sales associates affected by changes in the sales processes or Salesforce software.
  • Assist with process documentation for As-Is/To-Be process flows by shadowing front line associates and recording each step of the particular job functions.
  • Build training simulations for new processes using UPK software, enabling mass training to be available on demand.
  • Produce User Guides, Training Guides, and Facilitator Guides for new software initiatives.
  • Aid in the creation and construction of client presentations demonstrating the features and benefits of new project proposals.
  • Constructed interactive individual web-based training modules for roles across multiple business units.

Training Specialist

Time Solutions LLC
11.2015 - 07.2016
  • Provide instructor-led classroom training for front line and supervisory Center for Disease Control (CDC) operations staff; participants consistently exceeded quality and performance metrics upon reporting to operations.
  • Develop training and instructional content for upcoming new software initiatives.
  • Construct individual web-based training modules for each role function.
  • Produce User Guides, Training Guides, and Facilitator Guides for new software platforms.
  • Collaborate with CDC management to conduct training needs analysis and develop learning objectives consistent with the given scope and delivery methods outlined.
  • Create To-Be process flow diagrams demonstrating how new work processes would function in future states.
  • Compose outreach marketing materials targeted for outside entities announcing the arrival of new procedures and platforms.
  • Aid in the creation and construction of client presentations demonstrating the features and benefits of new software system.

Software Training Manager

Tribridge Residential
03.2005 - 03.2015
  • Facilitate software conversion and training of all newly acquired property staff.
  • Develop and construct training and instructional content; Update all software training materials to ensure end users have availability of most current information including screen shots.
  • Conduct software onboarding training for new associates.
  • Travel to out-of-state properties to conduct software training on a regular and as-needed basis.
  • Manage student education records in the company Learning Management System.
  • Maintain and manage the company intranet; main focus was on software training questions and information.
  • Assist on-site associates on 35 properties located in a six-state region regarding questions and problems related to software. This includes basic user questions, software problems and glitches, analyzing reports, and completing the steps necessary to achieve timely month-end closeouts.

Assistant Manager, Leasing Consultant

Tribridge Residential
01.2003 - 03.2005
  • Manage financial aspects of apartment community; collect monies, process property invoices, and complete month-end closeout activities associated with accounts payable and accounts receivable functions.
  • Mentor and motivate leasing staff to ensure occupancy and property goals are met.
  • Communicate apartment information to prospective residents, such as pricing, availability, variety of floor plans, amenities, and provide a tour of the community and the prospects’ preferred apartment(s).
  • Schedule turnkey operations and monitor status of vacant apartments by performing daily inspections.
  • Complete monthly market surveys to ensure execution of competitive pricing and marketing strategies.
  • Conduct resident retention functions to enhance the customer experience: follow up on completed service requests, assist with various personal requests, plan and participate in resident events.

Education

Bachelor of Science - Supply Chain Management

Arizona State University
Tempe, AZ

Bachelor of Science - Business Management

Arizona State University
Tempe, AZ

Skills

  • Articulate 360 – Suite (Storyline, Rise, Studio, Replay, Peek)
  • Vyond – Video animation creator
  • WellSaid Labs – AI narration creator
  • Techsmith – Camtasia, SnagIt
  • Microsoft – Office Suite, Visio, SQL Query

Certification

Situational Leadership II – Ken Blanchard SLII Training for Trainers

Instructional Design – ATD Instructional Design certification

SAP ERP Essential Training – LinkedIn Learning certification

SAP S/4HANA Essential Training – LinkedIn Learning certification

SAP S/4HANA Beyond the Basics – LinkedIn Learning certification

Learning SAP MM (Materials Management) – LinkedIn Learning certification

Timeline

Senior ELearning Developer

HD Supply
11.2021 - Current

Business Readiness Lead, Training Specialist

HD Supply
09.2016 - 11.2021

Training Specialist

Time Solutions LLC
11.2015 - 07.2016

Software Training Manager

Tribridge Residential
03.2005 - 03.2015

Assistant Manager, Leasing Consultant

Tribridge Residential
01.2003 - 03.2005

Bachelor of Science - Supply Chain Management

Arizona State University

Bachelor of Science - Business Management

Arizona State University