Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
7
7
years of professional experience
Work History
Solar Sales Consultant
Immediate Solar
06.2023 - Current
Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
Created sales and marketing tools, growing clientele and generating quality sales leads.
Proposed commercial sustainability practices and solar lighting installations, reducing energy costs and environmental impact over [Number]%.
Mentored new sales team to surpass goals in alignment with brand standards.
Developed strategic and tactical sales plans to structure new statewide initiatives, growing market share over [Number]%.
Applied advanced understanding of [Type] system throughout promotional and sales phases, securing major corporate accounts.
Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
Produced quotes, proposals and contracts as part of sales process.
Bartender/server
El Arroyo
06.2019 - 06.2023
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Explained daily specials and beverage promotions to exceed daily sales goals.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Maintained impeccably clean, attractive and well-stocked bar area.
Kept bar stocked with liquors, juices and garnishes for drinks.
Barista
Starbucks
06.2017 - 06.2019
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Recommended products based on solid understanding of individual customer needs and preferences.
Food Runner
El Arroyo
06.2016 - 06.2017
Maintained speed of service for food orders while minimizing errors and complaints.
Delivered correct food items to tables according to order documentation.
Collaborated well with other food runners to deliver orders accurately.
Cleaned and sanitized food preparation and serving areas.
Greeted customers and provided outstanding customer service.
Restocked food supplies in kitchen and organized storage areas.
Kept detailed knowledge of and followed all food safety guidelines.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Trained and mentored newly hired employees to explain process flow and safety procedures.
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