Customer-savvy, accustomed to demanding work with little downtime and a dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
Work History
Food Runner
Ava Mediterraegean
12.2022 - Current
Garnished dishes and quickly delivered items to customers, minimizing wait times.
An improved guest experience with professional uplifting energy and visual performance with food
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Trained and mentored newly hired employees to explain process flow and safety procedures.
Server/Bartender
East Aurora Country Club
07.2022 - 08.2022
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Bonefish Grill Restaurants
10.2021 - 05.2022
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Dishwasher
Carte Blanche
08.2019 - 01.2020
Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
Restocked main kitchen areas with items from shelves, coolers and freezers.
Replaced clean utensils in storage bins for easy access.
Studied methods of coworkers, successfully learning kitchen and food service skills.
Server Assistant
Grange Community Kitchen
05.2018 - 09.2018
Verified adequate levels of supplies such as linens and trays and restocked low items.
Collaborated with host, bus person and cook to serve up food and beverage options.
Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
Cleared dishes after courses for prompt table maintenance.
Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi