Nate McIntosh
Rock Falls,IL
Summary
Ambitious and results-oriented Area Coach with over 20+ years of experience in the restaurant business. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives. Hard working Manager who strives to be the best he can be.
Overview
31
31
years of professional experience
Work History
Area Manager
Pizza Hut, IPH operations
Rock Falls, IL
07.2023 - Current
- Conducted periodic reviews of inventory levels and product mix in stores.
- Provided guidance on the implementation of new policies and procedures in stores.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Assisted Store Managers in preparing annual budget estimates for their respective locations.
- Identified business opportunities by analyzing consumer trends within local markets.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Supervised 97 employees, ensuring optimal productivity.
- Developed and significantly grew assigned territory 17% within first year.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
Line Cook
St Thomas More Hospital
Canyon City, CO
07.2021 - 07.2022
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Performed basic knife skills such as dicing onions or slicing meats.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Ensured that all dishes were prepared according to recipe specifications.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Cooked multiple orders simultaneously during busy periods.
- Set up and performed initial prep work for soups, sauces and salads.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Regional General Manager
Pizza Hut
Canon City, CO
06.2016 - 04.2021
- Trained, managed and motivated employees to promote professional skill development.
- Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Provided leadership to 26 employees through coaching, feedback and performance management.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Monitored inventory levels on a daily and weekly basis and placed new orders for merchandise to keep supply well-stocked.
- Manage all budget and payroll operations for 26 team members.
- Catering for school lunch program, up to 250 pizzas, delivered to schools.
- Catering for Prison orders up to 900 pizzas
- Managing P&l on a yearly, monthly and weekly basis
- Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
- Serve safe certified and also a proctor for serve safe.
- Training staff on new recipes and rolling out new products
Senior Assistant Manager
Taco Bell
Canon City, CO
01.2013 - 06.2016
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Planned and prepared workflow schedules, delegating tasks for 36- team members.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Training staff on new products during roll out meetings.
Regional General Manager
Pizza Hut
Grand Island, NE
10.2009 - 11.2012
- Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
- Provided leadership to 20 employees through coaching, feedback and performance management.
- Managed P&L on a yearly, monthly and weekly basis
- Catered the town and rural areas and towns, up to 2500 pizzas
- Managed scheduling and payroll for 20 employees to optimize productivity.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Monitored inventory levels on daily basis and placed new orders for merchandise to keep supply well-stocked.
- Teach staff new recipes for products coming out.
Training Store Manager
Movie Gallery
Grand Island , NE
07.2003 - 07.2009
- Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Performed variety of management functions including, inventory management, protecting company's assets, merchandising integrity, overall facility cleanliness and maintenance and completing HR responsibilities.
- Travel to other towns to train new store managers.
- Help open new stores and do Grand openings
- Formulated pricing policies by reviewing merchandising activities and studying trends.
- Interviewed and hired team members which demonstrated dedication and added value to team.
- Reported on buying trends, customer needs, and profits.
- Built and maintained loyal, long-term customer relationships through effective account management.
Store Manager
Sbarro Pizza
Grand Island, NE
06.1993 - 06.2003
- Oversaw POS operations and cash management to reduce errors.
- Updated store pricing, signage and merchandising to promote specials, sales and discounts.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Manage the menu and change menu items up to increase sales and drive profits.
- Manage P&l on a yearly, monthly, and daily basis
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Facilitated HR operations, including strategic workforce planning, performance management, staffing and administration of benefits.
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Education
High School Diploma -
St. Paul High School
St. Paul, Ne05.1994
Skills
- Cost analysis and savings
- Schedule management
- Performance improvements
- Purchasing and planning
- Profit and loss accountability
- Supervision and training
- Recruiting and hiring
- Employee development
- Policy/program development
- Financial administration
Accomplishments
Won
- Led team to achieve Hut 100, earning recognition from upper management and financial reward. Ranked #6 in the nation one year, and 16th another year.
- Was ranked #6 top performer in the company one year.
Timeline
Area Manager
Pizza Hut, IPH operations
07.2023 - Current
Line Cook
St Thomas More Hospital
07.2021 - 07.2022
Regional General Manager
Pizza Hut
06.2016 - 04.2021
Senior Assistant Manager
Taco Bell
01.2013 - 06.2016
Regional General Manager
Pizza Hut
10.2009 - 11.2012
Training Store Manager
Movie Gallery
07.2003 - 07.2009
Store Manager
Sbarro Pizza
06.1993 - 06.2003
High School Diploma -
St. Paul High School
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