Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nate Netus

Selva, Mallorca, Balearic Isles

Summary

Citizenships: French, American.
Languages: Fluent English, Casual French, very basic Spanish but actively studying and highly motivated to learn more.

Having almost 20 years experience in the sales industry, I have acquired a vast amount of knowledge and expertise in providing an exceptional level of service which goes beyond the customers expectations. This commitment extends not only to clients but also to colleagues, as I believe positive customer and colleague interactions are the foundation of any successful business. I focus on earning the trust of every client in a professional and respectful manner to ensure that each customer has been taken care of well beyond their satisfaction. The ability to relate and adapt to the clients personalities while gaining their confidence has resulted in very successful sales, repeat business, and referrals. I am able to develop a strong understanding of each clients needs by connecting with them and building rapport. I am very interested in a position with your company and would like to bring these skills, knowledge, and experience to your team. I am open to exploring all options with your company, whether it be in-office operations or in the field with driving. Mallorca is a beautiful island in which I am lucky to call my home and exploring the island through driving has been a hobby of mine for a long time. I want to share that excitement and beauty with others. Whether it is directly or indirectly through colleagues my passion remains the same for customer service and I hope to bring that passion to your company.

Overview

19
19
years of professional experience

Work History

Sales Operational Assistant

Marine NanoTech
07.2024 - Current
  • Oversee all office operations in coordination with the Office Commercial Manager, facilitating projects for Super Yacht paint restoration and protective coatings, offered globally.
  • Prepare weekly spreadsheets to provide the sales team with the latest data in order to promote new business opportunities.
  • Conduct weekly sales meetings on Monday mornings to discuss objectives for the upcoming week and offer achievement-based incentives.
  • Conduct weekly Tuesday afternoon staff meetings to discuss ongoing and upcoming projects, ensuring effective coordination between the sales and production teams to provide the best strategies and outcomes for both the client and the company.
  • Review all open deals with sales team members weekly to assess progress, plan next steps, address logistics, and overcome any objections.
  • Monitor locations of ongoing projects with the production team globally to identify and promote new business opportunities in nearby areas.

Sales Executive

Patriot Military Automobiles
02.2018 - 07.2024
  • Independently managed and operated my own office in Spangdahlem, Germany, handling advertising on social media and responding to customer inquiries from web leads, phone calls, and walk-in clients.
  • Worked directly with the US Military and NATO personnel who are looking to purchase or sell a vehicle during their time stationed in Germany, Belgium, and the Netherlands.
  • Consulted with clients to gain an understanding of their vehicle needs.
  • Advised clients of financing options for vehicle purchases.
  • Organized and managed the transportation of vehicles from the United States to Germany, as well as between Italy and Germany.
  • Provided a high level of customer service, giving the customer confidence and trust in making a vehicle purchase abroad.
  • Followed up with clients after the sale had been completed to ensure complete satisfaction and to promote referral business.
  • Monitored trends in customer buying habits, market conditions and competitor actions.
  • Attracted new clientele and developed customer relationships by hosting product focused promotional events.
  • Provided appraisals for vehicles being traded-in or sold.
  • Wrote up sales and buying contracts for vehicle sales and purchases.
  • Consulted with banks for financing needs.

Sales Executive

BMW of Rocvkille
10.2005 - 12.2017
  • Consulted with clients about their vehicle purchase needs.
  • Advised clients on vehicles and options needed in accordance with their specific situation.
  • Explained the terms of costs associated with any specific needs of the client.
  • Explained the purchase procedure in full detail so that the client had a full and complete understanding of cost and time.
  • Followed up with clients regularly to keep them informed of the status and timing of any factory ordered vehicle purchases.
  • Maintained a high level of sales as well as a high level "customer satisfaction index" rating by providing clients with a superior level of service which keeps them well informed and exceeds their expectations in an honest and timely fashion.
  • Answered phone calls and web-leads to address customer inquiries and provide new product information.
  • Ensured superior customer experience by addressing customers needs and wants by gaining a full understanding of their purchasing options while building trust and confidence.
  • Helped drive sales goals and achieve monthly quotas.
  • Dedicated to continuously improving sales abilities and product knowledge.

Education

General/Architecture -

Montgomery College
Rockville, MD, USA

Skills

  • Exceptional communication skills
  • Excellent work ethic
  • Very detail oriented
  • Excellent organizational skills
  • Highly disciplined
  • Customer service driven
  • Adaptable to client personalities
  • Strong client retention
  • High level of productivity
  • Quick learner
  • Creative problem solver
  • Strong client relations
  • Strong colleague relations
  • Able to achieve client goals
  • Able to achieve company goals
  • Able to produce in fast-paced environments

Timeline

Sales Operational Assistant

Marine NanoTech
07.2024 - Current

Sales Executive

Patriot Military Automobiles
02.2018 - 07.2024

Sales Executive

BMW of Rocvkille
10.2005 - 12.2017

General/Architecture -

Montgomery College
Nate Netus